Tenzin Wangmo
Cloverdale,WA
Summary
Dynamic professional with a proven track record at Tashi Commercial, excelling in customer service and sales. Skilled in IT Customer Service and adept at communication, consistently exceeding sales targets and enhancing customer satisfaction. Trained teams, fostering fast learning environments, and negotiated to maximize profits, demonstrating exceptional time management.
Overview
5
5
years of professional experience
Work History
Customer Service
Tashi Commercial
03.2022 - 11.2023
- Provided exceptional customer service, addressing inquiries promptly and resolving concerns professionally.
- Greeted customers warmly to provide exceptional customer service.
- Increased repeat business through exceptional customer service and followups.
- Maintained high level of customer service through friendly and polite demeanor.
- Trained new cashiers on procedures, customer service, and sales techniques.
Wholesale Sales Representative
Seven Eleven
02.2019 - 12.2021
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
Education
High School Diploma - Language Arts Education
Sherub Reldri Higher Secondary School
Mongar Bhutan12.2018
Skills
- IT Customer Service
- Customer service improvement
- Customer service skills
- Time Management
- Communication
- Fast Learner
Timeline
Customer Service
Tashi Commercial
03.2022 - 11.2023
Wholesale Sales Representative
Seven Eleven
02.2019 - 12.2021
High School Diploma - Language Arts Education
Sherub Reldri Higher Secondary School