Tenzing Migmar
Watsonia,Australia
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
2025
2025
years of professional experience
Work History
Waitress
Café Bliss Brighton
- Welcome the customers, meet and greet
- Provide menu and take their orders
- Handle phone calls and cash handling, managing payment desk
- Café maintenance and cleaning
Waitress
Café Bliss Brighton
12.2021 - Current
- Greeting and escorting customers to their tables
- Build a rapport with the customers
- Taking food and drink orders
- Serving food and beverages to customers
- Providing menu suggestions and answering questions about dishes
- Checking on customers to ensure satisfaction
- Handling payments and processing transactions
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Orientation Guide
AMES Australia
04.2022 - 07.2024
- Responsible for proactively engaging, guiding and supporting individuals clients to achieve orientation outcomes through delivery of the SASP orientation program and assessment of client competencies
- Deliver consistent, high quality group and 1:1 information sessions on a range of topics in line with program requirements
- Respond to client queries and escalate client issues in line with relevant procedures
- With Orientation administrator, ensure the room is set up appropriately for relevant orientation group session
- Gather client feedback on orientation program both formally and informally
- Comply with all relevant AMES Australia policies and procedures and proactively identify and recommend areas for improvement to the managers as appropriate
Executive Assistant cum Program Associate
Empowering The Vision Project
09.2015 - 10.2021
- To assist the Director/Deputy Director in smooth running of the office
- Assist Director and Deputy Director in arranging appointments/Trustee meetings and other necessary requirements
- Manage office email account
- Handle reception including phone calls
- Attend to all Tibetan translation work
- Attend and follow up on all job related queries
- The Director/Deputy Director may assign other jobs as and when necessary
Consultant
Tibetan Career Centre, Department of Home, CTA
07.2013 - 04.2014
- Reached out to the youth target population in Dharamsala to create awareness about the career centre, trainings, and placement opportunities
- Monitored progress of the clients registered with the counselling centers and provided regular feedback to the company
- Linked youth with training organizations for job opportunities
- Coordinate closely with companies for job opportunities for unemployed Tibetan youths
- Provided career counselling to Tibetan youth and parents, and developed suitable career paths for unemployed Tibetan youths who were either school drop outs, disrobed monks, and college graduates
- Trained youths in basic employability skills, such as interviewing and resume writing
- Managed queries on phone/ attend walk ins and assist in administration works of office
- Guided students on different scholarship opportunities in Indian and abroad universities
Archivist
Library of Tibetan Works and Archive
01.2012 - 07.2013
- Worked as an archivist for the documentation on the rehabilitation of Tibetans in India and Nepal
- Catalogues and categorising of old archive materials
General Assistant
Tibetan Centre for Human Rights and Democracy (TCHRD)
06.2007 - 10.2011
- Provided clerical support to the administration
- Assisted TCHRD researchers in fieldwork-to collect testimony of new arrivals from Tibet (in India)
- Correspond with all the funders and make proposals
- Worked as a co-ordinator of Jampa Project based in France on the Humanitarian Relief Aids for the former Tibetan political prisoners from Tibet
- Handled all the incoming calls and update all the emails
Education
Bachelor of Mass Communication Degree -
JSS Women’s College, Mysore University
01.2005
Senior Secondary Education -
Central School for Tibetans
01.2002
Secondary Education -
Central School for Tibetans
01.2000
Skills
- Windows
- MS Office
- Word
- Excel
- PowerPoint
- Database application
- Strong multitasking
- Customer Service
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Cash Handling
Languages
Tibetan
English
Hindi
Timeline
Orientation Guide
AMES Australia
04.2022 - 07.2024
Waitress
Café Bliss Brighton
12.2021 - Current
Executive Assistant cum Program Associate
Empowering The Vision Project
09.2015 - 10.2021
Consultant
Tibetan Career Centre, Department of Home, CTA
07.2013 - 04.2014
Archivist
Library of Tibetan Works and Archive
01.2012 - 07.2013
General Assistant
Tibetan Centre for Human Rights and Democracy (TCHRD)
06.2007 - 10.2011
Senior Secondary Education -
Central School for Tibetans
Secondary Education -
Central School for Tibetans
Waitress
Café Bliss Brighton
Bachelor of Mass Communication Degree -
JSS Women’s College, Mysore University
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