Teokotai (Tai) Vekene
26 Lawson Road, Oran Park,NSW
Summary
I have a proven track record in enhancing system efficiency and safety, notably with Versace Plumbing Services PTY LTD, by implementing preventive maintenance and emergency response protocols. I am skilled in piping installation and team collaboration, I consistently exceed client satisfaction levels through meticulous attention to detail and effective problem-solving. I pride myself in being hardworking and passionate with strong organizational skills eager to join a team. I am always ready to help team achieve company goals. I am detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I wish to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I pride myself in my work ethic and commitment to work and believe I am an asset to any team I am a part.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Maintenance Plumber
Versace Plumbing Services PTY LTD
08.2018 - Current
- Collaborated with other maintenance professionals to ensure cohesive service delivery across various systems.
- Enhanced building safety by promptly addressing and resolving emergency plumbing issues.
- Enhanced system longevity through the implementation of preventive maintenance measures.
- Install, repair, and replace pipes, portable valves and non-portable water systems.
- Drainage of waste, cleaning of vents, basins, tubs, faucets, showers and grease traps.
- Installation and repairs for business and residential lavatories, sinks, traps, flushometers, urinals, drinking fountains, hydrants, water heaters, dishwashers, back flow devices, water pressure regulators and other water system fixtures and equipment.
- Replacing defective washers, mending broken pipes, repairing and lubricating sewage equipment.
- Maintain sewage lines, tanks, floats, pumps, valves and the use of hand & power tools.
- Assemble and repairing of pipe sections, tubing and fittings with the use of screws, bolts, solder, plastic solvents and caulking.
- Cut openings within structures to accommodate pipe and pipe fittings.
- Use of measuring instruments to locate, mark, level and install of pipe positions for installations and creation of passage holes in structures.
- Cutting, threading and bending of pipes for angled installations for business and residential homes.
- Detecting, locating and repairing leaks within pipes and fixtures filled with water, air and gases with the use of pressure gauges.
- Managed multiple projects simultaneously while adhering to strict deadlines without sacrificing quality or client satisfaction levels.
- Improved facility efficiency by conducting regular maintenance and repairs on plumbing systems.
- Exceeded quality standards through meticulous attention to detail during installations, repairs, and replacement jobs.
- Measured, threaded, and cut materials to correct angles.
- Operated a variety of power tools including but not limited to, drills, grinders, sawsband welding to perform tasks.
Owner
Taipan Brick Cleaning Services
03.2018 - 01.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Handled monetary transactions accurately and efficiently.
- Performed thorough pre-wash inspections to identify any necessary repairs or adjustments.
- Maintained accurate records of completed jobs along with any special instructions or notes for future reference.
- Reduced water waste by implementing efficient washing techniques and equipment usage.
- Maintained a clean and organized work environment for increased productivity.
- Contributed to a safe work environment by adhering to safety protocols and reporting any concerns promptly.
- Improved wash quality by meticulously following established procedures and guidelines.
- Implemented various surface treatment methods, such as pressure washing and chemical cleaning (Acid).
- Upheld safety guidelines while using various chemicals and cleaning agents for maximum effectiveness without harm to users or the environment.
Automotive Glazier
Oz Car
08.2017 - 03.2018
- Developed strong relationships with suppliers to negotiate competitive pricing on high-quality materials without sacrificing performance or durability.
- Effectively managed multiple projects simultaneously while maintaining strict deadlines, resulting in increased overall efficiency.
- Conducted thorough inspections of vehicles before and after service to guarantee top-notch results every time.
- Collaborated with team members to ensure seamless project completion for optimal client satisfaction.
- Performed precise windshield chip repairs, minimizing the need for full replacements and saving customers money.
- Demonstrated expertise in identifying potential issues during initial assessments that helped prevent costly additional repairs later on.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Maintained inventory of automotive tools and installation materials.
- Documented all service records and customer information to foster accuracy.
- Provided quality auto glass installation services, windshield replacement, and crack repair on cars and trucks.
Manager/Automotive Glazier
Novus Auto Glass
11.2010 - 08.2017
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development·
- Scheduling and arranging employees’ daily runs
- Ordering Parts and Supplies for all vehicles.
- Providing Quotes and Invoicing
- Fitting & Repairing Windscreens on Trucks, Cars, Excavators, Buses, Coaches
- Handling Complaints and complaint resolution,
- Office adhoc including, copying, printing, and scanning.
Automotive Glazier
Novus Auto Glass
02.2008 - 01.2010
- Developed strong relationships with suppliers to negotiate competitive pricing on high-quality materials without sacrificing performance or durability.
- Ordering Parts and Supplies for all vehicles.· Providing Quotes and Invoicing
- Provided quality auto glass installation services, windshield replacement, and crack repair on Windscreens on Trucks, Cars, Excavators, Buses, Coaches
- Customer Service
- Handling Complaints
- Effectively managed multiple projects simultaneously while maintaining strict deadlines, resulting in increased overall efficiency.
- Conducted thorough inspections of vehicles before and after service to guarantee top-notch results every time.
- Collaborated with team members to ensure seamless project completion for optimal client satisfaction.
- Performed precise windshield chip repairs, minimizing the need for full replacements and saving customers money.
- Demonstrated expertise in identifying potential issues during initial assessments that helped prevent costly additional repairs later on.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installations.
- Maintained inventory of automotive tools and installation materials.
- Documented all service records and customer information to foster accuracy
Education
Certificate I in Construction - Plumbing Apprenticeship
TAFE
NSWCompleted
High School
Auckland, New ZealandSkills
- Tool Proficiency
- Pump maintenance
- Drain Cleaning
- Valve repair
- System Troubleshooting
- Backflow Prevention
- Fixture Installation
- Equipment Calibration
- Pressure Regulation
- Sewer Maintenance
- Water Heater Servicing
- Skilled with both hand and power tools
- Piping installation
- Cooperative team member
- Drainage Systems Repair
- Staff Management
- Plumbing
- Emergency Response
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Time Management
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Welding
- Task Prioritization
- Conflict Resolution
Certification
- RIIWHS202E Certificate of Completion - Enter and Work in Confined Spaces
- Prepare To Work Safely in The Construction – White Card
References
Referee: Johnny Donohoe
Company: OZ Car
Contact Details: 0425355211
Referee:
Company:
Contact Details:
Referee:
Company:
Contact Details:
Timeline
Maintenance Plumber
Versace Plumbing Services PTY LTD
08.2018 - Current
Owner
Taipan Brick Cleaning Services
03.2018 - 01.2022
Automotive Glazier
Oz Car
08.2017 - 03.2018
Manager/Automotive Glazier
Novus Auto Glass
11.2010 - 08.2017
Automotive Glazier
Novus Auto Glass
02.2008 - 01.2010
Certificate I in Construction - Plumbing Apprenticeship
TAFE
Completed
High School
Similar Profiles
Patrick FoleyPatrick Foley
General Manager at Tri Plumbing Services Pty LtdGeneral Manager at Tri Plumbing Services Pty Ltd
Bella SorrasBella Sorras
Customer Service Officer, Operations Department at Pipeline Plumbing Services Pty LtdCustomer Service Officer, Operations Department at Pipeline Plumbing Services Pty Ltd
CADE CARMADYCADE CARMADY
Plumbers Assistant at G&SC Services Pty Ltd – Plumbing SpecialistsPlumbers Assistant at G&SC Services Pty Ltd – Plumbing Specialists
Maree TrujilloMaree Trujillo
Casual Sales Consultant at DECJUBA PTY LTDCasual Sales Consultant at DECJUBA PTY LTD
Allix PetersAllix Peters
Senior Intelligence Analyst at New South Wales Police ForceSenior Intelligence Analyst at New South Wales Police Force