Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
RegisteredNurse

Tereapii Mani

Melbourne,VIC

Summary

Highly dedicated and compassionate nursing professional seeking to leverage experience in customer service, performing pathology specimen collection, completing medical administration, and delivering quality nursing care and support. Strong communicator with interpersonal skills, exhibits ability to build and maintain professional relationships with patients, families, and co-workers. Well versed at enhancing patient experience through delivering exceptional service and support. Demonstrates innovative problem-solving skills and proficiency at prioritizing tasks in fast paced environments. Expert at streamlining processes to improve operational efficiency. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Enthusiastic Pathology Collector and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Experienced Pathology Collector with over 5 years of experience in Laverty Laboratory, excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Pathology Collector position. Offering excellent communication and good judgment. Detail-oriented Pathology Collector, well-versed in performing tests such as urinalysis, throat swabs and blood smears. Highly organized and diligent with systematic approach to handling specimens and conducting assessments. Ready to bring 5 years of related experience to challenging new role. Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Quality-driven team player with accuracy-focused and efficient approach, offering 5 years of industry expertise.

Overview

22
22
years of professional experience

Work History

Carer

Self-employed
Sydney/Melbourne, NSW/VICTORIA
02.2014 - 02.2021
  • Provided personalized childcare for autistic 9-year-old
  • Delivered one-on-one care to meet physical, emotional, social, and intellectual needs
  • Planned daily activities and transported to and from activities
  • Completed reading and writing activities
  • Washed and ironed clothes, shopped for household food and items, prepared and served healthy meals, and kept living areas neat and tidy
  • Building and maintaining social skills strategies, eg: practice play, praise, role play visual supports, social stories, etc
  • Contributed to work experience to promote development
  • Utilized interpersonal and social skills to efficiently communicate and support individuals.

Pathology Collector

Laverty Pathology
Sydney, NSW
04.2009 - 03.2014
  • Explained specimen collection procedure to patients, answered queries, and provided comfortable environment
  • Utilized hypodermic needles to draw blood and utilized swabs to collect mucus and DNA samples
  • Accurately labeled and processed samples in line with strict guidelines
  • Maintained accurate digital records
  • Complied with health and safety policies and procedures
  • Effectively saved $100 by implementing innovative cost-saving initiatives which addressed and resolved long-standing operational issues
  • Consistently delivered specimen samples within set timescales
  • Successfully mentored junior co-worker on best practices
  • Supported patients of all ages with various illnesses.

Medical Assistant Receptionist

Idameneo (123) PTY LTD
Sydney, NSW
04.2004 - 01.2009
  • Managed multi-line phone system and pleasantly greeted patients.
  • Enhanced office productivity by handling high volume of callers per day.
  • Completed patient referrals to other medical specialists.
  • Helped patients complete necessary medical forms and documentation.
  • Completed and filed financial documentation for accounting purposes.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed over 50 customer calls per day

Enrolled Nurse

Idameneo (23) PTY LTD
Sydney, NSW
03.1998 - 01.2004
  • Carried out day-day-day duties accurately and efficiently.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Oversaw daily operations to ensure high levels of productivity.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed 4-5 patient per shift
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

No Degree - Certificate III in Community Pharmacy

Just Careers
Sydney, NSW
12.2022

No Degree - Certificate in Medical Receptionist

Career Academy
Victoria
04.2022

No Degree - Certificate in Medical Terminology 2021

Career Academy
Sydney, NSW
11.2021

No Degree - Working With And Around Children 2018 - 2021

Strathaird Primary School
Melbourne, VIC

No Degree - Sign Language Interpretation 2021

Auslan Expression Australia
Victoria

Nursing Practice in Medical Centers - Pathology Specimen Collector

Johnson & Johnson
North Ryde, NSW
2001

No Degree - Nursing 1998

Meadowbank Tafe
Meadowbank, NSW
03.1998

No Degree - Nursing Midwifery 1990

Fiji School of Nursing
Tamavua, Fiji
07.1990

No Degree - Nursing 1986 - 1989

Cook Islands School of Nursing
Rarotonga Cook Islands
07.1989

No Degree - Junior High Education

Enuamanu School
Atiu Cook Islands
12.1985

Skills

  • Time Management
  • Written and Clear Communication
  • Decision Making
  • Social Perceptiveness
  • Critical Thinking
  • Data Entry
  • Multitasking Abilities
  • Specimen coordination
  • Specimen labelling procedures
  • Specimen and sample collection and preparation
  • Specimen Processing
  • Safe specimen handling
  • Quality assurance
  • Excellent Communication
  • Aseptic procedures
  • MEDITECH software
  • PPE Compliance

Accomplishments

  • Supervised team of 6 staff members.
  • Achieved shared goal by completing with accuracy, efficiency through effectively working in a team encourages personal growth, increases job satisfaction and reduces stress
  • Build trust between team members and make sure everyone feels comfortable communicating and being transparent with each other
  • Resolved product issue through consumer testing.
  • Collaborated with team of 6 in the development of unified communication platforms.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

Member of the Cook Islands Community of Victoria

Member of the Casey Bible Church

Member of the Deaf and Blind Society of Casey

Member of the Cook Islands Womens Federation of Victoria

Timeline

Carer

Self-employed
02.2014 - 02.2021

Pathology Collector

Laverty Pathology
04.2009 - 03.2014

Medical Assistant Receptionist

Idameneo (123) PTY LTD
04.2004 - 01.2009

Enrolled Nurse

Idameneo (23) PTY LTD
03.1998 - 01.2004

No Degree - Certificate III in Community Pharmacy

Just Careers

No Degree - Certificate in Medical Receptionist

Career Academy

No Degree - Certificate in Medical Terminology 2021

Career Academy

No Degree - Working With And Around Children 2018 - 2021

Strathaird Primary School

No Degree - Sign Language Interpretation 2021

Auslan Expression Australia

Nursing Practice in Medical Centers - Pathology Specimen Collector

Johnson & Johnson

No Degree - Nursing 1998

Meadowbank Tafe

No Degree - Nursing Midwifery 1990

Fiji School of Nursing

No Degree - Nursing 1986 - 1989

Cook Islands School of Nursing

No Degree - Junior High Education

Enuamanu School
Tereapii Mani