Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager
TERENCE D'SOUZA

TERENCE D'SOUZA

Summary

Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Internal Sales - Metro VIC

Simonds Pty Ltd
Melbourne
12.2019 - Current
  • Actively seeking out new sales leads and business opportunities through active networking
  • Researching and identifying opportunities, and strategising an approach to create interest
  • Consolidate feedback from clients to understand product gaps
  • Manage complex negotiations with senior-level executives
  • Working closely with the clients to design their dream home
  • Developing strong relationships with different stakeholders
  • Evaluated competitors in terms of market share, product offering, recognizable strategies, and advertising efforts to determine strategies that would strengthen our company’s presence in those areas
  • Train and inform business partners on new products, variation policies and pricing
  • Negotiate and manage contracts

Assistant Sales Manager

David Jones
Melbourne
10.2015 - 06.2019
  • Monitor performance KPI's and take appropriate action to meet and exceed sales budgets
  • Managing the Salesperson Productivity and FSIS monthly feedback, coaching to provide extraordinary customer service
  • Ensure merchandise presentation standards are consistent with David Jones Limited (DJL) Visual Merchandising (VM) Standards
  • Coordinate with buyers & planners to ensure advertised lines & best sellers are maintained through in store set up and presentation
  • Ensuring all corporate & local regulations and procedures are met and complied with
  • Managing a team of 14 direct reports in addition to 6 concession store team members
  • Manage & address shrinkage and stock loss.

Assistant Product & Brand Manager

Al Manara International Jewellery
Abu Dhabi
06.2013 - 07.2015
  • Managed 14 luxury multi & mono brand boutiques for 9 key brands (Chopard, Graff Diamonds, Messika, Chanel, Dior, Piaget, Richard Mille, Panerai) in two states with an annual turnover of US$40m
  • Met 150% of the revenue goal in a fast-paced luxury firm
  • Manage budgets, achieve KPI's set by the management
  • Lead and execute required training programs to the retail team on new products, merchandising standards and upcoming marketing activities
  • Constant communication with Head Office (HR, Operations, Marketing, Finance) on brand performance, sales and marketing plans, campaigns, distribution plans and brand activation strategies
  • Preparing reports on Sell In, Sell Out, Back Orders and updating the management on variances
  • Coach the sales team on providing exceptional customer service by developing their sales skills
  • Manage & monitor budget setting and control, including measurement and ROI on marketing activities & events
  • Ensure implementation of clientele strategy to recruit new customers, retain existing customers & build a network of VIP clients
  • Prepare analysis on new products, best sellers and place new orders while visiting watch & Jewellery salons (Baselworld, SIHH)

Brand Executive

Rivoli Group LLC
Dubai
12.2010 - 12.2013
  • Maximising sales by ensuring that the right assortment of core collection is chosen and made available at all POS
  • Ensuring that aged stock is phased out through effective planning of buying, stock management, sales promotions and staff incentives
  • Pricing analysis based on SRP pricing (to make it competitive to the European market)

Education

MBA - Sales & Marketing

Mahatma Gandhi University

Diploma - Fashion Designing

Gloria College of Fashion

Skills

  • Flexible and Adaptable
  • Excellent Communication
  • Self-Motivated
  • Planning and Coordination
  • Interpersonal Communication
  • Organization and Time Management
  • Teamwork and Collaboration
  • Problem-Solving

Accomplishments

  • Outstanding Customer Service,
  • February 2017 Appreciation letter for outstanding customer service from David Jones
  • Employee of the month
  • April 2007
  • Named "Employee of the month" for 2 consecutive months.

Timeline

Internal Sales - Metro VIC

Simonds Pty Ltd
12.2019 - Current

Assistant Sales Manager

David Jones
10.2015 - 06.2019

Assistant Product & Brand Manager

Al Manara International Jewellery
06.2013 - 07.2015

Brand Executive

Rivoli Group LLC
12.2010 - 12.2013

MBA - Sales & Marketing

Mahatma Gandhi University

Diploma - Fashion Designing

Gloria College of Fashion

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TERENCE D'SOUZA