Teresa Bryce
Perth,WA
Summary
Knowledgeable and a dedicated customer service professional with extensive experience in the corporate and retail industry. Solid team player with an outgoing, positive "of course" attitude and proven skills in establishing rapport with clients, staff and customers.
Motivated to maintain customer satisfaction in store and contribute to company success and goals.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems when they come up.
Promote organisation and availability through effective schedule development. Excellent customer service and conflict management skills.
Always willing to go the extra mile and bringing a genuine and compassionate, joyous approach to teams, someone that listens, hears and understands others, my social and personal development outside office hours ensures that I act with Integrity and care for myself and others at all times.
Overview
7
7
years of professional experience
Work History
Deli and Sales Assistant
The Good Grocer 2nd Ave
03.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for stock.
- Maintained
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Temp Administrator
Galaxy Resources
10.2019 - 11.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Restocked supplies and submitted purchase orders.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted in the planning of office events and meetings.
- Routed incoming mail and messages to relevant personnel.
Temp Administrator
Jones Day Lawyers
07.2019 - 09.2019
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Handling a busy switchboard telephone
- Organising lunches and functions wihin the team.
- Greeting clients and staff.
- Maintaining a tidy reception area.
- Food and stationery orders.
- Running errands
Receptionist Administrator
KPMG Global Services
01.2017 - 08.2017
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Reporting property maintenance issues within the building.
- Coordinated with janitorial and Operations staff on maintenance and upkeep.
- Delivering and Colleting mail from 4 floors.
- Organizing local and international couriers for staff.
- Booking meeting rooms for property team meetings.
- Contributing in internal refurbishments and building plans.
- Creating and managing all staff and partner swipe cards for the building.
- Managing partner carpark with concierge staff.
- Monthly reports sent to team leader.
- Maintaining first aid rooms and utility rooms.
- Weekly Floorwalks - 4 floors.
- Recharging all internal costs to finance team.
- Greeting all courier, mail, new staff, and external maintenance staff.
Education
Bachelor of Education - Primary School Teaching
Edith Cowan University
Perth, WA2022
Skills
- Sales expertise
- Verbal and written communication
- Multi-line phone operation and skills
- Administrative Support
- Client Relations
- Phone and Email Etiquette
- Data Entry
- Microsoft Office
- Relationship Building
- Event Coordination
AFL for Mount Lawley Women's C2
My third season of playing footy and i absolutely love the community and club, being able to be apart of a team on and off the field.
Helping behind the scenes, its so empowering to play a sport like this.
Timeline
Deli and Sales Assistant
The Good Grocer 2nd Ave
03.2022 - Current
Temp Administrator
Galaxy Resources
10.2019 - 11.2019
Temp Administrator
Jones Day Lawyers
07.2019 - 09.2019
Receptionist Administrator
KPMG Global Services
01.2017 - 08.2017
Bachelor of Education - Primary School Teaching
Edith Cowan University
Similar Profiles
Ayden LucasAyden Lucas
Cashier at 2nd Ave ThriftCashier at 2nd Ave Thrift
Shanna PayneShanna Payne
Designer Hair Artist at HeadSpace605 @ 2nd Ave Salon SuitesDesigner Hair Artist at HeadSpace605 @ 2nd Ave Salon Suites
Damaris JimenezDamaris Jimenez
Salesclerk at 2nd Ave ThriftSalesclerk at 2nd Ave Thrift