Teresa Crockford
Winter Valley ,VIC
Summary
Dedicated Personal Care Assistant and Cleaner with a proven track record at Lords Cleaning Services and Respect Group, adept in emotional support and maintaining high standards of cleanliness. Excelled in building rapport through empathy and efficient problem-solving, significantly enhancing client well-being and workplace hygiene. Skilled in ADL assistance and utilize effective communication to foster positive and trusting relationship with clients, demonstrating exceptional adaptability and team collaboration.
Qualified PCA with solid background in providing compassionate and attentive care to clients. Supported daily living activities and personal hygiene, ensuring comfort and dignity. Demonstrated proficiency in communication and patience, fostering positive environment for clients.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Respect Group Limited
04.2022 - 11.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Cleaner
Lords Cleaning Services (Greg Smith)
07.2017 - 07.2022
- Removed trash, debris and other waste materials from premises.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
Education
Diploma - Diploma of Nursing
Institute of Health And Nursing Australia
Heidelberg Heights, VIC12-2024
Certificate III - Individual Support
Federation Training
Bairnsdale, VIC03-2018
Skills
- Emotional support
- Personal hygiene assistance
- Adaptable under pressure
- Problem-solving
- Respectful and compassionate
- ADL assistance
- Team collaboration
Certification
Certificate III in Individual Support CHC33015
HLT54121 - Diploma of Nursing
Timeline
Personal Care Assistant
Respect Group Limited
04.2022 - 11.2024
Cleaner
Lords Cleaning Services (Greg Smith)
07.2017 - 07.2022
Diploma - Diploma of Nursing
Institute of Health And Nursing Australia
Certificate III - Individual Support
Federation Training
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