Teresa Kempin
Madora
Summary
Dynamic Train Examiner with proven experience for Rio Tinto, excelling in safety procedures and quality control. Recognized for enhancing operational efficiency through effective teamwork and problem-solving. Committed to continuous improvement and regulatory compliance, fostering strong relationships with stakeholders while maintaining professionalism in high-pressure environments.
Experienced with operating and managing rail assets to ensure efficient results. Utilizes communication and coordination skills to enhance team performance and safety. Knowledge of rail safety regulations and operational protocols to maintain high standards.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Rail Operator / Train Examiner
Rio Tinto
10.2023 - Current
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain proficiency in the field.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and skills in the role of Train Examiner.
- Developed strong relationships with internal and external stakeholders, fostering open communication and collaboration.
- Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
- Ensured compliance with relevant laws, policies, and procedures throughout the process.
- Participated in ongoing training programs to stay current with industry standards, regulations, and advancements in rail technology.
- Assisted management in developing new operational strategies for increased efficiency and safety within the rail system.
- Triggered track switches and activated traffic signals by operating controls.
- Added or detached loads by coupling or uncoupling cars.
- Implemented safe environment and adherence to guidelines of company safety policies and procedures..
- Maintained optimal positive communication to detect obstructions such as damaged rail and wildlife obstructions.
- Operated independently with Shunt Plans to propel trains, add or remove wagons
Patient Administration Specialist
St John of God Hospital
07.2023 - 10.2023
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Assisted in training new staff members on office policies and procedures, enhancing overall team performance levels.
- Optimized office organization by implementing an effective filing system for easy retrieval of medical records when needed.
- Contributed to a positive work environment through active participation in staff meetings and ongoing professional development opportunities.
- Collaborated closely with clinical staff to ensure seamless integration of administrative tasks into daily operations without disrupting essential caregiving activities.
- Supported clinical staff by providing efficient administrative assistance during peak periods.
- Electronically submitted bills according to compliance guidelines.
Customer Service Representative
Perth Radiological
04.2023 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Administrative Assistant
Traffic Management Services
01.2020 - 04.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
Paramedic
St John Ambulance I
02.2011 - 06.2018
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
- Responded to emergency calls to provide immediate and life-saving medical care.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
- Communicated patient information and updates to hospital staff for smooth transition.
Education
Diploma - Work Health And Safety
Australian Online Courses
Sydney, NSW06.2023
Certificate HLTPAT005 - Drug Testing
Progressive Diagnostic
Henderson, WA 03.2023
Bachelor Of Science - Paramedicine
Edith Cowan University
Perth, WA11.2013
Skills
- Train operation professionalism
- Continuous improvement mindset
- Quality control
- Route planning proficiency
- Emergency response preparedness
- Track inspection
- Timetable management
- Rail regulatory compliance
- Signal systems
- Rolling stock maintenance
- Safety rules and regulations
- Yard operations
- Brake control operation
- Safety procedures
- Switching maneuvers
- Teamwork and collaboration
- Problem-solving
- Time management
- Safe driving practices
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Pre and Post-trip inspections
- Customer service expertise
- Relationship building
- Vehicle inspection
- Team building
- Hand-eye coordination
- Task prioritization
- Route navigation
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Risk assessment
- Professionalism
References
Graham Baxter
Mainline Supervisor based Yandicoogina
graham.baxter@riotinto.com
0419235453
Abby McDonald
Traffic management services
Abby.mcdonald@live.com.au
0427166665
Tracy Brown
traceyjbrown1@gmail.com
0478773163
Timeline
Rail Operator / Train Examiner
Rio Tinto
10.2023 - Current
Patient Administration Specialist
St John of God Hospital
07.2023 - 10.2023
Customer Service Representative
Perth Radiological
04.2023 - 07.2023
Administrative Assistant
Traffic Management Services
01.2020 - 04.2023
Paramedic
St John Ambulance I
02.2011 - 06.2018
Diploma - Work Health And Safety
Australian Online Courses
Certificate HLTPAT005 - Drug Testing
Progressive Diagnostic
Bachelor Of Science - Paramedicine
Edith Cowan University
Similar Profiles
Rahul PandeyRahul Pandey
Sr. Product Owner at Rio TintoSr. Product Owner at Rio Tinto
Saruul BatdorjSaruul Batdorj
Project Engineer/lead at Oyu Tolgoi LLC, Rio Tinto GroupProject Engineer/lead at Oyu Tolgoi LLC, Rio Tinto Group
Wonder PhakathiWonder Phakathi
Specialist OT/G2 at Rio Tinto - Richards Bay MineralsSpecialist OT/G2 at Rio Tinto - Richards Bay Minerals