Teresa Kitto

• Cultivated warm relationships with regular customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Bussed and reset tables to keep dining room and work areas clean.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Served food and beverages promptly with focused attention to customer needs.

Caring for my own 4 children and my brothers 3 children Children in a loving environment.

• Adapted teaching methods and instructional materials to meet students' varying needs and interests.
• Researched and chose appropriate curriculum to meet children's abilities and grade levels.
• Researched multiple curricula, methodologies and perspectives as part of educational planning.
• Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
• Adapted teaching methods and lesson plans to changing student needs.
• Worked with homeschool parent / teacher to design comprehensive and individualized plans to optimize student education.

Supervised children on field trips and fun vacational care activities during the school holidays.

• Worked with lead teacher to monitor class schedule and take attendance.
• Supported lead teacher with daily classroom activities.
• Meet children and parents with a warm greeting and smile whilst building rapport and communication.
• Provide social development guidance and managing behaviours.
• Monitor students to observe behaviour, enforce rules and maintain safety.
• Assist with and Led story time by reading books to children.
• Arrange classroom furniture and learning materials to keep areas tidy and safe.
• Help facilitate stimulating and enriching indoor and outdoor play and keeping classroom clean with diligent attention to each support task.
• Maintain clean, well-kept classroom to encourage children to create, explore and play with confidence.
• upload photos and advised parents of their child's learning journey through Storypark.
• Prepare materials and equipment for children to use.
• Supervising and teaching children hygiene principals.

• Supported Class Room Teachers with implementing lessons and activities for full classes and small groups.
• Supported classroom teachers by preparing materials and supporting children as needed.
• Supervised children on excursions, camps, sporting events to maintain safety and foster learning experiences.
• Enforced rules for behaviour and procedures to maintain order among class.
• Supervised students and participated with children in activities.
• Established positive relationships with students, parents, fellow teachers and school administrators.
• Provided individualised and small group support to reinforce classroom topics and promote student learning.
• Carried out Rapid Reading Program with students who were not up to class level from Year 1- Year 10.
• Kept students on task with proactive behaviour modification and positive reinforcement strategies.
• Supervised playground activities.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Provided all administrative support including accounts payable and receivable, scheduling meetings, making travel arrangements and managing documentation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
• Communicated with vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
• Facilitated transportation to and from appointments.
• Identified needs and coordinated plans for travel and out-of-town functions.

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled complaints and questions, and re-directed calls to other team members.
• Monitored visitor access and maintained situational awareness to promote on-site security and safety.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Organised staff functions.

• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Served as point of contact between clients and managerial staff.
• Confirmed appointments, communicated with clients.
• Attended meetings with potential clients.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Maintained appropriate filing of personal and professional documentation.
• Displayed absolute discretion at handling confidential information.
• Managed mail and both incoming and outgoing correspondence, mail and email.
• Worked with senior management to initiate new projects and assist in various processes.
• Filed paperwork and organized computer-based information.
• Wrote reports and executive summaries.
• Accounts payable.