Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa Longobardi

Rockhampton,QLD

Summary

I'm an easy-going person with the ability to put my mind to anything. Always giving 110% to everything I do . Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

The Village on Blain
01.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Office Manager

Metroll
01.2020 - 10.2021
  • Maintaining the running of the office making sure monthly targets were met keeping the flow of sales orders out to the warehouse
  • Liaising with the off with the manager and the accounts manager for the effective running of Metroll Rockhampton.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Support Worker

Access Recreation
10.2019 - 01.2021
  • Support worker for children with various behavioural issues.
  • Domestic duties
  • Shopping
  • Food preparation
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Aged Care Worker

Private Care
03.2012 - 04.2017
  • Assisted clients with personal care activities; Provided companionship and support during daily activities; Maintaining a safe living environment by minimizing or removing safety risks or hazards; Transporting clients to appointments, outings and social engagements; Administering medications when necessary and appropriate.

Accounts Clerk

One Steel
05.2000 - 09.2010
  • Provided accounting and clerical support to the accounting department, i.e
  • Accounts payable and receivable; Processing of timesheets for up to 260 employees; Accurately prepare and maintain accounting documents and records; Daily entry of key data for all financial transactions into database; Maintaining OH&S requirements for staff training; Reconciling accounts in a timely manner.
  • Set up and updated Excel spreadsheets to track financial data.
  • Input financial data and produced reports using Sap.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.

Education

Certificate III in Disability -

Rockhampton
Multicap
01.2019

Certificate III in Process Manufacturing -

Maryborough
01.2017

Skills

  • Senior First aid
  • CPR
  • Microsoft Office
  • Office Management
  • Multitasking
  • Customer Service
  • Time Management
  • Telephone Etiquette
  • Problem-solving skills
  • Team Collaboration
  • Administrative Skills
  • Listening Skills
  • Cash Handling

Certification

  • Qld Drivers Licence, QLD Government, 04/29/2025
  • Working with Children Check, Queensland Government, 09/01/2022

Timeline

Front Desk Receptionist

The Village on Blain
01.2021 - Current

Office Manager

Metroll
01.2020 - 10.2021

Support Worker

Access Recreation
10.2019 - 01.2021

Aged Care Worker

Private Care
03.2012 - 04.2017

Accounts Clerk

One Steel
05.2000 - 09.2010

Certificate III in Disability -

Rockhampton

Certificate III in Process Manufacturing -

Maryborough

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Teresa Longobardi