Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Teresa Santoro

Belmont,WA

Summary

Reliable and loyal, and diligent I always Pay attention to individual customer needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level in a medical receptionist position. Ready to help team achieve company goals.


Recently graduated with foundational knowledge in Certificate III in Business (Medical Administration) Online with Foundation Education. I am excited to start a new career and make meaningful contributions with commitment and drive.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Games World Belmont
05.2020 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Enhanced customer satisfaction with personalised product recommendations based on their needs and preferences.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labelling items.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Certificate III in Business (Medical Admin) - Medical Administration

Foundation Education
Queensland
08-2025

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Cash register operation
  • Processing payments
  • Display building
  • Task prioritisation
  • Inventory tracking
  • Team support and assistance
  • Returns and exchanges
  • Customer service
  • Friendly and helpful
  • Reliable and responsible
  • Adaptable and flexible
  • Honest and dependable
  • Positive customer engagement
  • Decision-making
  • Product knowledge
  • Safety and cleanliness standards
  • Multitasking
  • Inventory and stocking
  • Engaging with diverse customers
  • Store opening and closing
  • POS software
  • Computer proficiency and Microsoft office
  • Merchandising and display
  • Item ticketing and pricing
  • Sales floor organization
  • Store policies and procedures
  • Active listening
  • Merchandise receiving and handling

Languages

Italian
Limited Working

Interests

  • Knitting and Crocheting
  • Gardening
  • Strategy Games
  • Pilates
  • Reading
  • Watching Movies and TV Shows
  • I enjoy cooking for friends and family gatherings

Timeline

Sales Assistant

Games World Belmont
05.2020 - Current

Certificate III in Business (Medical Admin) - Medical Administration

Foundation Education

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Teresa Santoro