Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

TERESA UKPANDI

UNIT 6 117 ADELAIDE ST,NSW

Summary

Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.

Overview

9
9
years of professional experience

Work History

Administrator

Live-Well Home Care
OXLEY PARK, NSW
07.2023 - Current
  • Answered incoming calls and responded to customer inquiries.
  • Processed payroll information according to established guidelines.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Accurately entering employee information into the computerized roster system.

Payroll Administrator

D'Oaks Cafe & Lounge
MOUNT DRUITT
02.2023 - Current
  • Verified past employment of candidate hires.
  • Posted work hours completed to files to properly bill clients.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Updated employee profiles with changes in job titles or salaries as required.
  • Administered and calculated withholding and deductions associated with net earnings.

Cleaner

Ventia
St Clair
07.2023 - 01.2024
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.

Support Worker

Alpha & Omega
MOUNT DRUITT, NSW
03.2022 - 11.2023
  • Provided emotional and practical support to vulnerable adults.
  • Organised leisure activities for clients in the community.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.

Support Worker

Aquamarine
MOUNT DRUITT, NSW
10.2020 - 03.2023
  • Organised leisure activities for clients in the community.
  • Assisted clients with personal care, such as showering and dressing.
  • Provided emotional and practical support to vulnerable adults.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.

Administrative Manager

UHTS
ROPES CROSSING, NSW
01.2015 - 01.2020
  • Processed payments from vendors and sponsors in a timely manner to ensure smooth operations of events.
  • Assisted with the preparation and coordination of events, including ordering supplies, scheduling speakers, and managing event budgets.
  • Processed accounts payable and receivable transactions.
  • Prepared and processed payrolls.
  • Answered incoming calls and responded to customer inquiries.
  • Maintained filing system for important documents such as contracts and invoices.
  • Monitored emails, sorted mail and distributed correspondence accordingly.

Payroll Administrator

Merroo Christian Centre
Kurrajong , NSW
10.2018 - 03.2019
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Conducted audits to ensure accuracy of payroll data.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
  • Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
  • Processed employee rehires, transfers, terminations and withholdings.

Education

Certificate III - Nursing

TAFE NSW
North Sydney
12-2008

Skills

  • Timesheet Processing
  • Expense Monitoring
  • Events Coordination
  • Office Administration
  • New Hire Onboarding
  • Schedule Coordination
  • Customer Service
  • Scheduling
  • Business Administration

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Administrator

Live-Well Home Care
07.2023 - Current

Cleaner

Ventia
07.2023 - 01.2024

Payroll Administrator

D'Oaks Cafe & Lounge
02.2023 - Current

Support Worker

Alpha & Omega
03.2022 - 11.2023

Support Worker

Aquamarine
10.2020 - 03.2023

Payroll Administrator

Merroo Christian Centre
10.2018 - 03.2019

Administrative Manager

UHTS
01.2015 - 01.2020

Certificate III - Nursing

TAFE NSW

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TERESA UKPANDI