Tereza Zabek
Quakers Hill,NSW
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Data Integrity Officer
Hays
Norwest, NSW
11.2024 - Current
- Update customer records based on written requests.
- Handle connections between NAR and Council's corporate recordkeeping systems.
- Aided specialist Records & Information Management staff in maintaining name and address register.
- Addressed data integrity issues by consulting with specialist staff.
- Offer guidance on managing customer data and records.
- Proficient in Microsoft Office packages, including Teams.
- Monitored system performance metrics such as response time, memory usage.
- Reviewed and analyzed data from multiple sources to ensure accuracy and completeness.
- Identified discrepancies in source systems and developed strategies to improve overall data integrity.
- Assisted with the development of enterprise-wide policies, procedures, standards related to data quality control.
Senior Administration Officer
Evolution Car Hire Pty Ltd
Kings Park, NSW
10.2009 - 11.2024
- Welcomed clients, generated quotes, displayed services and products.
- Coordinated with suppliers, contractors, and government agencies.
- Generated monthly reports.
- Managed financial transactions, ensuring timely payments.
- Created quarterly spreadsheets and compiled invoices.
- Designed and maintained website.
- Oversaw office activities, including replying to correspondence.
- Managed driver operations, scheduled routes, and created run sheets.
- Performed data entry via Point to Point portal, ensuring yearly audit accreditation compliance.
- Scheduled timely vehicle maintenance, repairs, and registration.
- Overseeing driver and vehicle certification.
- Developed monthly financial plans.
- Processed payroll data entry, managed wages payments.
- Skilled in utilizing Microsoft Office suite, WIX, and Payroller.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Drafted professional business letters and emails.
Executive Assistant to General Manager ICT Operations Delivery
RailCorp - ICT Operations Delivery
Sydney, NSW
01.2005 - 10.2009
- Assisted General Manager, management team and staff with administrative tasks, HR duties and financial support.
- Handled distribution of confidential documents, reports, and letters.
- Organized department meetings, conferences, seminars, training sessions and social events.
- Oversaw daily operations of office and support staff.
- Software Packages: MIMS, Microsoft Office packages.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated multiple schedules using online calendaring system.
- Prepared invoices and drafted memos for executives.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Managed all aspects of catering needs for special events hosted by the organization.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Managed daily invoices, reports and proposals.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Monitored incoming emails and responded accordingly in a timely manner.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Engineering ITBC
RailCorp - Engineering Systems
07.2002 - 01.2005
- Data entry within house programs - Quantum Jobs
- Management of 1000 staff hardware and software upgrades
- Assist managers with submissions for replacement of IT equipment
- Monitor and audit Engineering IT Equipment
- Roll out IT Equipment
- Return surplus equipment to Reboot
- Disposal of old surplus equipment
- Arrange repairs for equipment
- Customer relations
- Maintain the register for IT hardware and software
- General office duties
- Software Packages: MIMS, Quantum, Microsoft Office packages
A/Senior Admin Officer / ITBC
RailCorp - Engineering Systems
04.2002 - 07.2002
- Scheduling Meetings / Conferences / Seminars for managers and staff
- Booking vehicles for staff
- Manage the maintenance and services for office equipment
- Preparation of reports and related documents
- Coordinate all correspondence
- Monitor staff attendance books and related leave documents ensuring records are accurate
- Coordinate and maintain engineering website
- Manage safety observations database
- Coordinate distribution and collection of orders / delivers
- Management of cabcharge vouchers and issue to staff as needed
- Accounts payable
- Asset management of equipment
- Dispatch and receive off-site back up tapes / running monthly reports
- Manage central mail room staff
- General office duties
- Software Packages: MIMS, MJIMS, Microsoft Office packages
Business Services Officer
RailCorp - Business Services Consulting
08.1998 - 04.2002
- Operate and manage MIMS for creation of projects and work orders
- Amend / close / delete projects and work orders for consulting division in MIMS and MJIMS
- Safety observations enter / close and print reports for the general manager
- Development and management of web page for CRC / consulting by using FrontPage and FileNET
- Compile incident reports for management
- Accounts payable
- Supervision and support for contract staff in reception and mail room
- Special Projects as directed by manager business services
- Software Packages: MIMS, MJIMS, Microsoft Office packages, FrontPage, FileNET
Project Officer
RailCorp - Major Works Finance
12.1997 - 08.1998
- Management of the creation & closure of projects within MIMS
- Management of the creation & closure of work orders within MIMS
- Journal entries using MIMS and MJIMS
- Accounts receivable and payable
- General Office Duties
- Software Packages: MIMS, MJIMS, Microsoft Office packages
Acting Role - Administration Officer
RailCorp - Resurfacing Operations Metro
08.1997 - 12.1997
- Processing sick leave and compensation claims for staff
- Update training files and arrange training for staff
- Data entry of labour costing into MIMS
- Manage the distribution of clothing, train passes, employee passes
- Clerical support/reception duties
- Manage the section vehicle allocation and monthly paperwork associated
- Stationary issue
- Responsible for issuing staff overtime approval numbers
- Management of collection and distribution of mail
- Manage customer plant return and internal ordering
- Software Packages: DAPS, MIMS, Mpersy, FileNET, Microsoft Office packages
Administration Officer (support to 100 staff members)
RailCorp - Track Production Unit
10.1994 - 08.1997
- Data entry (DAPS MIMS), tamping, customer and STN's / circular's distribution and records
- Manage the distribution of clothing, train passes, employee passes
- Offer section staff clerical support
- Reception duties
- Manage the section vehicle allocation and monthly paperwork associated
- Ordering Stationary
- Responsible for issuing staff overtime approval numbers
- Data entry of labour costing into DAPS
- Warehouse requisitioning through MIMS
- Software Packages: DAPS, MIMS, FileNET, Microsoft Office packages
Education
High School Diploma -
Hervey Bay Senior College
Hervey Bay QLD12-1990
Skills
- Data quality improvement
- Data integration
- Data management
- Human resources management
- Organizational leadership
- Data analysis
- Project management
- Verbal communication
- Maintaining records
- Strategic planning
- Report preparation
- Office procedures
- Customer service
- Confidentiality
- Technical support
- Calendar management
- Relationship building
- Meeting planning
- Presentation preparation
- Scheduling appointments
- Document management
- Data processing
- Records management
- Conflict management
- Executive support
- Invoice processing
- Social media
- Software knowledge
- Mail management
- Payroll
- Human resources management (HRM)
- Document preparation
- Schedule & calendar planning
Languages
Croatian
Professional
Timeline
Data Integrity Officer
Hays
11.2024 - Current
Senior Administration Officer
Evolution Car Hire Pty Ltd
10.2009 - 11.2024
Executive Assistant to General Manager ICT Operations Delivery
RailCorp - ICT Operations Delivery
01.2005 - 10.2009
Engineering ITBC
RailCorp - Engineering Systems
07.2002 - 01.2005
A/Senior Admin Officer / ITBC
RailCorp - Engineering Systems
04.2002 - 07.2002
Business Services Officer
RailCorp - Business Services Consulting
08.1998 - 04.2002
Project Officer
RailCorp - Major Works Finance
12.1997 - 08.1998
Acting Role - Administration Officer
RailCorp - Resurfacing Operations Metro
08.1997 - 12.1997
Administration Officer (support to 100 staff members)
RailCorp - Track Production Unit
10.1994 - 08.1997
High School Diploma -
Hervey Bay Senior College
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