Summary
Overview
Work History
Education
Skills
Other Qualifications
Timeline
Generic

Terina Naidoo

Saint Helens Park,NSW

Summary

Organised and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excels through mentoring, training with a can do attitude to excel in performance.

Overview

11
11
years of professional experience

Work History

Project Manager

GraysOnline
09.2022 - Current


  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Providing pre- and post-sale administrative support relating to promoting sales, documentation, and financial reporting.
  • Developed strong relationships with internal and external stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
  • Ensuring accurate and efficient asset sale management.
  • Ensuring the growth of sales revenue through excellent support to business development efforts and excellent service
  • Delivering exceptional service to both customers and buyers in relation to sale enquiries, disputes, sale registration and sale promotion.
  • Assisting with general administrative duties

Accounts Receivable Officer

GraysOnline
10.2018 - 09.2022
  • Enhanced cash flow by diligently managing accounts receivable and maintaining accurate records.
  • Reduced outstanding debts by implementing effective collection strategies and negotiating with clients.
  • Improved customer satisfaction by addressing inquiries professionally and providing clear explanations for payment issues.
  • Streamlined accounts receivable processes, resulting in increased efficiency and reduced errors.
  • Collaborated with sales teams to resolve billing disputes, promoting positive customer relationships.
  • Assisted in monthly closing activities, ensuring accurate financial reporting for management review.
  • Maintained organised files, facilitating efficient record retrieval for audits and internal reviews.
  • Reconciled customer accounts regularly, identifying discrepancies and resolving them quickly.
  • Educated customers on payment terms and policies, reducing misunderstandings and fostering clear communication lines.
  • Strengthened internal controls by reviewing current procedures and recommending improvements where necessary.
  • Contributed to a positive work environment through active participation in team meetings and ongoing professional development initiatives.
  • Completed daily process adjustments to maintain accuracy.
  • Handled day-to-day accounts receivables processes to drive financial accuracy.

Admin Executive Assistance

Warwick Industrial Cleaning Equipment
02.2013 - 10.2018
  • Compiling tenders for Local Business and Government Procurement
  • Organisation of service trips for regional NSW and service & repair jobs around metropolitan Sydney
  • Data entry (invoices & purchasing)
  • Company website updating
  • Company brochure designs
  • Trade show organistion
  • Accounts receivable & payable
  • Parts & machine receive/dispatch
  • Compliance policies & procedures
  • MYOB Inventory Control
  • Customer service
  • Adhoc reception duties

Education

HSC - Year 12 -

Tyndale Christian School
Blacktown, NSW
2012

Skills

  • Teamwork and initiative – Builds and maintains ongoing, collaborative relationships with co-workers
    Highly capable of working productively on an independent basis Key player in cultural diversity
  • Strategic Thinker – Approaches a problem objectively, detaches emotion to identify the problem and the cause
  • Organisational skills – Effective time management capabilities with demonstrated capacity to manage multiple
    tasks and deadlines Ability to manage change and maintain focus on given objectives
  • Transparency – Fair, impartial and open to criticism Reaching out to adapt feedback

Other Qualifications

National Licence to Perform High Risk Work - LF Forklift Trucks

Timeline

Project Manager

GraysOnline
09.2022 - Current

Accounts Receivable Officer

GraysOnline
10.2018 - 09.2022

Admin Executive Assistance

Warwick Industrial Cleaning Equipment
02.2013 - 10.2018

HSC - Year 12 -

Tyndale Christian School

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Terina Naidoo