Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Terrance Guilfoyle-Hurley

Ipswich,QLD

Summary

Dynamic Correctional Officer with Queensland Correctional Services, adept in crisis management and conflict resolution. Expert in security protocols and incident reporting, ensuring a 100% compliance rate. Proven leader in staff training and emergency response, fostering a safe and secure environment. Skilled communicator with a commitment to ethical standards and inmate rehabilitation.

Overview

26
26
years of professional experience

Work History

Correctional Officer

Queensland Correctional Services
Wacol , QLD
11.1999 - Current
  • Supervised inmate activities, ensuring compliance with facility regulations and safety protocols.
  • Conducted security checks and maintained vigilance against contraband entry.
  • Managed inmate records, documenting incidents accurately and maintaining logs.
  • Facilitated conflict resolution among inmates, promoting a peaceful environment.
  • Trained new staff on operational procedures and emergency response techniques.
  • Collaborated with healthcare providers to address inmate medical needs promptly.
  • Monitored surveillance systems to detect potential security threats.
  • Enforced institutional policies while maintaining safety for inmates and staff.
  • Collaborated with healthcare providers to address inmate medical needs.
  • Implemented safety protocols during inmate transport and court appearances.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Guarded facility entrances to screen visitors.
  • Conducted fire, safety and sanitation inspections.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Issued clothing, tools and other authorized items to inmates.
  • Used appropriate means to discipline prisoners.

Education

High School Diploma -

Everton Park High School
Queensland
11-1979

Skills

  • Incident reporting
  • Security protocols
  • Emergency response
  • Inmate transport
  • Surveillance monitoring
  • Conflict resolution
  • Behavioral assessment
  • Crisis management
  • Policy enforcement
  • Team leadership
  • Staff training
  • Communication skills
  • De-escalation techniques
  • Time management
  • First aid responsiveness
  • Safety and security enforcement
  • Firearms proficiency
  • Strategic planning and organization
  • Behavioral disorders
  • Correctional facility procedures
  • Search and seizure procedures
  • CCTV monitoring
  • Belongings inspection
  • Search procedures
  • Weapons training
  • Evidence preservation
  • Occupational hazards and safety precautions
  • Inmate supervision
  • Perimeter control
  • Facility security
  • Emergency management
  • Excellent problem solver
  • Inmate monitoring
  • Prisoner transport
  • Non-violent intervention
  • Contraband seizure
  • Radio communication
  • Ethical standards of conduct
  • Security procedures
  • Mentorship
  • Surveillance
  • Restraint techniques
  • Trained in defensive tactics
  • Firearm operations trained
  • Incident prevention
  • Observation
  • Records management

Affiliations

I enjoy walking my dogs, going to the gym, being a husband to my wife, and being a father to my daughter

I have a small circle of close friends who enjoy motorcycle rides to interesting places

My wife and I have recently started traveling. We have been to Hawaii, Canada, Las Vegas, and a number of cruises

Accomplishments

20-year service medal with corrective services

15-year service medal for Corrections Queensland

Long Service Medal with corrective services

COVID citation for emergency services, QLD

10-year plan citation with Corrective Services

Timeline

Correctional Officer

Queensland Correctional Services
11.1999 - Current

High School Diploma -

Everton Park High School
Terrance Guilfoyle-Hurley