Terri Bastiani

Administrative Assistant

Department Of Justice & Attorney-General

2001.07 - 2017.11

Created and maintained databases to track and record customer data.
Assisted development and implementation of new administrative procedures.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Volunteered to help with special projects of varying degrees of complexity.
Transcribed and organized information to assist in preparing speeches and presentations.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Executed record filing system to improve document organization and management.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Developed strategies to streamline and improve office procedures.
Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Managed filing system, entered data and completed other clerical tasks.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Managed department budgets and generated financial reports for management review.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Established administrative work procedures to track staff's daily tasks.
Liaised between clients and vendors and maintained effective lines of communication.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Scheduled office meetings and client appointments for staff teams.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Performed research to collect and record industry data.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Worked flexible hours across night, weekend, and holiday shifts.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Exercised leadership capabilities by successfully motivating and inspiring others.
Identified issues, analyzed information and provided solutions to problems.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Delivered services to customer locations within specific timeframes.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Gained extensive knowledge in data entry, analysis and reporting.
Cultivated interpersonal skills by building positive relationships with others.
Paid attention to detail while completing assignments.
Skilled at working independently and collaboratively in a team environment.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Developed strong organizational and communication skills through coursework and volunteer activities.

Summary

Overview

Work History

Court Services Officer

Administrative Assistant

Education

Diploma of Government (Court Services) - Court Services

Skills

Timeline

Court Services Officer

Administrative Assistant

Diploma of Government (Court Services) - Court Services

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