Terri Lewis
Waterloo,Western Australia
Summary
Compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities or health concerns. Strengths include strong interpersonal skills, ability to adapt to different situations, and knowledge of care procedures. Have consistently provided comfort and safety to clients while promoting independence and well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
There With Care Support Solution
Bunbury, Western Australia
04.2023 - 10.2024
- Provided emotional and practical support to vulnerable adults and children.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Assisted clients with personal care, such as showering and dressing.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
Support Worker
Myplace
Bunbury, Western Australia
12.2019 - 03.2023
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family member
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
Cafe Worker
Cafe 21
Australind, Western Australia
11.2017 - 12.2019
- Greeted customers upon arrival and provided assistance with menu selections.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Adhered to health and safety regulations when handling food items.
Bartender and Wait Staff
Eaton Tavern
Eaton, Western Australia
06.2016 - 11.2017
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
Education
Year 10 -
Bunbury Catholic College
WASkills
- Provide Quality customer service
- Ability to work under pressure
- Ability to work cooperatively with others
- Excellent communication skills
- Ability to work independently with minimal supervision and direction
- Quick learner
- Highly capable, self-motivated
- Conscientious, dependable and hard working
- Committed and dedicated
- Confidently takes initiative
Accomplishments
- Highly capable, self-motivated - Conscientious, dependable and hard working - Committed and dedicated - Confidently takes initiative
- SUMMARY OF EXPERIENCE - Disability care - Manual Handing - Working with children and Seniors - Medication Trained - Record Keeping and shift notes - PEG/Dysphasia trained - Hand Hygiene and Infection Prevention and control - Retail sales assistant - Customer service - Cashier - Hospitality food and beverage attendant - Barista - Kitchen Hand - Preparation of food orders - Dining room and table service - Hygienic cleaning of commercial food premises - Awareness of occupational health and safety issues - House keeping - Book keeping - Agricultural based operations/manual labour
Certification
NDIS Worker Screaning, Working With Children Check, Manual Handling, First Aid and CPR, Medication Training, Hand Hygiene and Infection Prevention and Control, PEG/Dysphagia Training
Affiliations
Treasurer and Active Member, Volunteer Bush Fire Brigade, Waterloo, WA
References
Mrs Melody Taylor, Executive Officer, PA to Directior, There With Care Support Solitions. Bunbury, WA 0498 212 904
Mr Rob Drennen, Fire Control Officer, Waterloo Fire Brigade. Waterloo, WA 0427 263 243
Mrs Shenade Moir, NDIS Partipant, Eaton, WA 0407 474 189
Timeline
Support Worker
There With Care Support Solution
04.2023 - 10.2024
Support Worker
Myplace
12.2019 - 03.2023
Cafe Worker
Cafe 21
11.2017 - 12.2019
Bartender and Wait Staff
Eaton Tavern
06.2016 - 11.2017
Year 10 -
Bunbury Catholic College
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