Terri Stenton
Thornlie,Australia
Summary
Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in ue of POS software.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Factory Worker
Marley Spoon
12.2021 - Current
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
Customer Service Operator
Coles Supermarket
12.2007 - 04.2018
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
Teachers Assistant
Gosnells Primary School
01.2003 - 04.2004
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
Teachers Assistant
Castlereagh Special Needs School
01.2001 - 11.2002
- Provided support to help students with special needs learn and grow.
- Reviewed lesson material with students individually or in small groups.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
Education
High School Diploma -
Cyril Jackson Senior Campus Education Support Centre
Bassendean, WA1989
Skills
- Safety Standards Compliance
- Machinery Monitoring
- Safe Machine Operation
- Materials Assembly
- Line Work
- Assembly and Production
- Enthusiasm for Students and Teaching
- Communicating with Parents and Teachers
- Lesson Planning and Preparation
- People Skills
- Safety and Cleanliness Standards
Certification
Certificate 3 community services (children's services)
Teachers assistant course
Certificate 3 community services (in progress)
References
Nicole Moore: 0414806813
Sarah Preedy: 0432802803
Timeline
Factory Worker
Marley Spoon
12.2021 - Current
Customer Service Operator
Coles Supermarket
12.2007 - 04.2018
Teachers Assistant
Gosnells Primary School
01.2003 - 04.2004
Teachers Assistant
Castlereagh Special Needs School
01.2001 - 11.2002
High School Diploma -
Cyril Jackson Senior Campus Education Support Centre
Certificate 3 community services (children's services)
Teachers assistant course
Certificate 3 community services (in progress)
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