Terry Burgess
Wodonga,VIC
Summary
Dynamic team leader with a proven track record at Linfox, excelling in staff training and workflow management. Recognized for enhancing customer satisfaction through effective teamwork and adherence to safety protocols. Skilled in problem-solving and relationship building, fostering a positive work environment while ensuring high-quality standards in project execution.
Overview
20
20
years of professional experience
Work History
Team Lead Issues
Linfox
07.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Goods Issue
Linfox
07.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Pick Packer
Linfox
06.2014 - 07.2022
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
Stocktake
Bae Systems
05.2011 - 05.2014
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
Bar-coding Project
Bae Systems
05.2010 - 04.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained detailed documentation throughout the project life cycle to ensure traceability, accountability, and clear understanding of progress for all stakeholders involved.
- Optimized resource utilization for optimal results while adhering to budgetary constraints throughout the duration of projects.
- Ensured compliance with industry standards and regulations by maintaining strict adherence to established guidelines during project execution.
Workshop Returns
Bae Systems
04.2009 - 04.2010
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
Pick Packer
BAE Systems
01.2006 - 04.2009
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
Education
No Degree - Certificate 1,2 & 3 in Transport And Logistics
Wodonga Institute of Tafe
Wodonga01-2011
Skills
- Attention to detail
- Workplace safety
- Key performance indicators
- Relationship building
- Task delegation
- Workflow management
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Staff training
- People management
- Leading team meetings
Timeline
Team Lead Issues
Linfox
07.2024 - Current
Goods Issue
Linfox
07.2022 - 07.2024
Pick Packer
Linfox
06.2014 - 07.2022
Stocktake
Bae Systems
05.2011 - 05.2014
Bar-coding Project
Bae Systems
05.2010 - 04.2011
Workshop Returns
Bae Systems
04.2009 - 04.2010
Pick Packer
BAE Systems
01.2006 - 04.2009
No Degree - Certificate 1,2 & 3 in Transport And Logistics
Wodonga Institute of Tafe
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