Terry Shenker
Armadale,VIC
Summary
Eight years of experience working on/leading Salesforce projects, primarily focused on enterprise-level initiatives. Expertise in integrating IT and business perspectives to drive value-oriented architectural discussions and solution designs. Proven track record in leading large, diverse teams to successful project outcomes.
Overview
25
25
years of professional experience
9
9
Salesforce Certifications
Work History
Salesforce Technical Lead Enterprise Projects
Lumary
Melbourne, VIC
04.2024 - Current
- Facilitate workshops and gather requirements
- Lead architectural discussions and analysis
- Develop comprehensive technical documentation
- Provide SIT and UAT support
- Drive Agile processes and practices
Salesforce Post Implementation Manager
Lumary
Melbourne, VIC
05.2022 - 03.2024
- Gather requirements and design solutions.
- Lead a team of solution architects, developers and consultants.
- Provide technical oversight and QA.
- Develop SOWs, estimate effort, and lead projects.
- Stakeholder management across a wide portfolio.
Salesforce Business & Integration Manager
Accenture
Melbourne, VIC
08.2021 - 04.2022
- Design innovative solutions for enterprise projects
- Develop Proof Of Concepts
- Direct a multi-disciplinary team of consultants
- Secure stakeholder buy-in
- Lead enterprise Agile projects
Salesforce Techno-Functional Consultant
Revolent Group
Melbourne, VIC
05.2020 - 07.2021
- Facilitate workshops and gather requirements
- Design solutions to meet client needs
- Implement declarative and programmatic solutions
- Lead a team of offshore developers
Senior Lead Consultant
Berlitz
Tokyo, Osaka, Nagoya, Japan
01.2017 - 01.2019
- Spearhead global Salesforce transformation project in Japan
- Lead development of web applications and LMS
- Manage enterprise IT projects
Client Solutions Director | Department Head
Berlitz
Tokyo, Osaka, Nagoya, Japan
01.2012 - 01.2016
- Oversee a portfolio of enterprise projects
- Engage with C-Level executives
- Serve as a Pre-Sales architect/engineer
- Lead a diverse team of over 200 professionals
- Manage department strategy and operations
Operations Manager
Berlitz
Osaka, Japan
04.2006 - 12.2011
- Requirements gathering and solution development
- Oversee a portfolio of enterprise projects
- Manage the development of IT applications
- Lead a diverse team
- Conduct performance reviews
Cost Management Consultant
ProBiz Services
Melbourne, VIC
01.2003 - 03.2006
- Map business processes and drivers
- Design and document solutions
- Develop KPIs and business metrics
- Manage a diverse technical team
- Project and stakeholder management
Operations Manager | IT Consultant
Crystal Integrated IT Solutions
Brisbane, Gold Coast, QLD
01.2001 - 01.2003
- Engineer solutions for IT systems, servers, databases, and networks.
Education
Agile Project Management Certificate -
RMIT University
04-2023
Business Analyst Certificate -
RMIT University
01-2023
Web Technologies Graduate Certificate -
Harvard University
01.2017
Certificate of Advanced Project Management -
Stanford University
01.2013
MBA -
Heriot-Watt University
01.2005
BA(Honours) -
Monash University
01.1997
Skills
- Integrations
- Data Architecture
- Sharing and Visibility
- Data Migration
- Solution Development
- Technical Documentation
- Team Leadership
- Agile Project Leadership
- Stakeholder Management
- Full Stack Web Development
Certification
SALESFORCE:
- Application Architect (07/2025)
- Development Lifecycle and Deployment Architect (07/2025)
- Data Architect (07/2025)
- Sharing and Visibility Architect (05/2025)
- Platform App Builder (04/2023)
- Business Analyst (01/2023)
- Sales Cloud Consultant (09/2020)
- Platform Developer I (07/2020)
- Administrator (SCA) (06/2020)
OTHER:
- React Nanodegree, Udacity (01/2019)
- Full Stack Web Development Bootcamp, Thinkful (01/2019)
- Network+, CompTIA (01/2001)
- A+, CompTIA (01/2000)
Timeline
Salesforce Technical Lead Enterprise Projects
Lumary
04.2024 - Current
Salesforce Post Implementation Manager
Lumary
05.2022 - 03.2024
Salesforce Business & Integration Manager
Accenture
08.2021 - 04.2022
Salesforce Techno-Functional Consultant
Revolent Group
05.2020 - 07.2021
Senior Lead Consultant
Berlitz
01.2017 - 01.2019
Client Solutions Director | Department Head
Berlitz
01.2012 - 01.2016
Operations Manager
Berlitz
04.2006 - 12.2011
Cost Management Consultant
ProBiz Services
01.2003 - 03.2006
Operations Manager | IT Consultant
Crystal Integrated IT Solutions
01.2001 - 01.2003
Agile Project Management Certificate -
RMIT University
Business Analyst Certificate -
RMIT University
Web Technologies Graduate Certificate -
Harvard University
Certificate of Advanced Project Management -
Stanford University
MBA -
Heriot-Watt University
BA(Honours) -
Monash University
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