Terry Verrall
Everton Park
Summary
Seasoned investigator with a robust background in ethical standards and complex investigations, notably with Queensland Corrective Services. Excelled in team leadership, fostering professional development, and enhancing investigative services. Demonstrated exceptional report writing and ethical integrity, achieving significant advancements in workplace ethics training and stakeholder collaboration. Skilled in both detailed analysis and fostering trust within teams.
Overview
39
39
years of professional experience
Work History
Principal Investigator
Queensland Corrective Services
03.2018 - Current
- Led and managed a team of investigators when acting in the roles of Manager, Ethical Standards Unit (investigations) and Manager, Disciplinary Advisory Group (advice to decision makers regarding investigations of employee misconduct) for extended periods of time
- Developed Investigation Plans, Terms of Reference and Human Rights Impact Assessments prior to conducting complex corrupt conduct and Conduct and Performance Excellence (CaPE) investigations throughout the state
- Prepared detailed Investigation Reports and/or Briefs for all investigations conducted
- Led and managed a team of investigators in conducting complex corrupt conduct and CaPE investigations
- Briefed senior management on complex investigations and timelines
- Mentored Senior Investigators, fostering their professional development and enhancing the overall team's capabilities
- Facilitated Workplace Ethics training aligning to the Code of Conduct for the Queensland Public Service to employees throughout the State
- Co-developed Workplace Ethics training with the Qld Corrective Services Academy for online training
- Negotiated contracts with external vendors ensuring cost-effective solutions to support the investigative services of the Ethical Standards Unit.
- Collaborated and conducted joint investigations with internal stakeholders, Critical Incident Review and Investigations Group (CIRIG - who review processes) and prepared reports for review by management
- Collaborated with external stakeholders inclusive of Qld Police Service, the Crime and Corruption Commission, the Department of Health and the Health Ombudsman to address complex investigative challenges and information sharing while at the same time conducting parallel investigations.
Ethics Consultant
Department Of Justice And Attorney-General
09.2015 - 03.2018
- Assess, review and make further inquiries regarding incoming complaints made to the Ethical Standards Unit
- Conduct complex corrupt conduct and CaPE investigations throughout the State
- Prepare complex Investigation Reports
- Prepare and facilitate briefs on Investigation Reports to a decision maker
- Facilitate Workplace Ethics Training to employees throughout the State to support their knowledge and skills
- Review and report recommendations on all conflicts of interest for employees in the department
- Liaise with internal and external stakeholders
- Managed client relationships through regular check-ins and updates on the progress of investigations.
Senior and Principal Investigator
Department Of Education
04.2008 - 09.2015
- Similar roles to previous in the conduct of complex investigations
- Facilitate two day workshops throughout the State to provide capacity building of senior management in conducting investigations. This workshop was aligned to the Brisbane North Institute of TAFE with provision of six subjects towards an Certificate IV in Government (Investigations)
Police Officer
Queensland Police Service
05.1986 - 04.2008
- Qualified Detective, employed up to rank of Senior Sergeant
- Managed, led and mentored complex multi-jurisdictional investigations in all types of criminal matters with successful prosecutions in all court jurisdictions.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Education
Diploma - Government Investigations
???
BrisbaneDiploma - Justice
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BrisbaneDiploma - Public Safety
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BrisbaneCertificate IV in Training And Assessment -
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BrisbaneSkills
- Experienced Investigator
- Team focused
- Detailed report writing
- Ethical and honest
Timeline
Principal Investigator
Queensland Corrective Services
03.2018 - Current
Ethics Consultant
Department Of Justice And Attorney-General
09.2015 - 03.2018
Senior and Principal Investigator
Department Of Education
04.2008 - 09.2015
Police Officer
Queensland Police Service
05.1986 - 04.2008
Diploma - Government Investigations
???
Diploma - Justice
???
Diploma - Public Safety
???
Certificate IV in Training And Assessment -
???
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