Tess Foster
Collaroy,NSW
Summary
Business-minded Clinic Manager with over 11 years of experience working with nurses, doctors and dermal therapists. Exceptional skills in team building and recruitment. Team retention records. Creates productive workflows and inspires quality client care. Emphasizes building internal and client relationships.
Overview
11
11
years of professional experience
Work History
Clinic Manager
Clear Skincare
12.2012 - Current
- Hired, trained and supervised employees to maintain team of high performers.
- Enforced adherence with protocol regulations and other relevant laws and regulations to maintain compliance.
- Monitored number of clients and wait times to create efficient flow of clients from check-in to check-out.
- Monitored duties assigned to personnel to promote high levels of client care and job efficiency.
- Developed and implemented team building activities to foster collaboration and improve employee morale.
- Leveraged client feedback and performed continuous process improvements to streamline day-to-day business operations and client satisfaction.
NSW Clinical Trainer
Clear Skincare
02.2016 - 12.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Bachelor of Nursing - Health Sciences
Australian Catholic University
Sydney, NSW12.2023
Diploma of Nursing - Nursing
TAFE NSW
St Leonards, NSW09.2021
Diploma of Beauty Therapy - Beauty Therapy
TAFE NSW
Gymea, NSW11.2012
Skills
- Train Employees
- Profit and Loss Statements
- Supply Coordination
- Clinical Staff Management
- Client Flow
- Administrative Staff Supervision
- Accreditation Coordination
- Best Practices and Standards
- Scheduling
- Motivational Leadership
- Orientation and Training
Timeline
NSW Clinical Trainer
Clear Skincare
02.2016 - 12.2019
Clinic Manager
Clear Skincare
12.2012 - Current
Bachelor of Nursing - Health Sciences
Australian Catholic University
Diploma of Nursing - Nursing
TAFE NSW
Diploma of Beauty Therapy - Beauty Therapy
TAFE NSW
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