Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tess Gallagher

Summary

Proven Dental Assistant with extensive experience at Maitland Dental Care, excelling in dental radiography and patient care. Demonstrated ability to improve patient satisfaction and maintain sterile environments, enhancing treatment outcomes. Skilled in dental impressions and known for exceptional organizational abilities, contributing to increased scheduling efficiency.

Overview

17
17
years of professional experience

Work History

Dental Assistant

Maitland Dental Care
08.2012 - 06.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments and required materials for dental procedures.
  • Successfully assisted dentist by performing two-handed dentistry and other chair-side duties.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared patient x-rays and images for dentist review.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanour.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Promoted ongoing professional development by attending industry conferences, seminars, workshops.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Monitored patient comfort and safety during dental procedures.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Staged tray for procedures by arranging dental instruments and equipment.

Dental Assistant

Central Maitland Dental
06.2004 - 06.2011
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared patient X-rays and images for review by dentist.
  • Scheduled and confirmed patient appointments.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Exposed, developed and mounted dental x-rays.

Education

Certificate IV - Dental Assisting

Tafe NSW
North Strathfield, NSW
02.2015

Skills

  • Dental impressions
  • Dental Radiography
  • Digital X-Ray Proficiency
  • Equipment Sterilization
  • Appointment Scheduling

Timeline

Dental Assistant

Maitland Dental Care
08.2012 - 06.2021

Dental Assistant

Central Maitland Dental
06.2004 - 06.2011

Certificate IV - Dental Assisting

Tafe NSW

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Tess Gallagher