Tess Mahony

• Supporting safe and smooth transition of children on and off the field.
• Assisting with event setup, equipment prep, and change room organization.
• Supervising participants and coordinating small-sided games to ensure safety and enjoyment.
• Managing post-event pack-up and supervising children back to their seats.
• Coordinated and delivered AFL Wheelchair and AFL Blind programs at community and competition levels.
• Assisted with event setup and equipment preparation.
• Ensured high-quality match-day experiences.
• Assisted with field and goal umpiring.

• Assisted in the day-to-day coordination of operational facility needs.
• Responsible for the preparation and delivery of all aspects of bookings and events, acting as the key contact for large events.
• Coordination, liaison with clients and contractors, directing staff to ensure the venue is prepared to the required standard and on time.
• Administration of venue operations, event detailing and planning.
• Led operational planning and executed bump-in, event day & bump-out for an international athletics event - Maurice Platt Meet 2025.
• Awarded VBC (Values-Beliefs-Culture) Champion for March 2025 for outstanding performance.

Responsible for the successful, safe and timely completion of all operational activities supporting the delivery of the Australian Motorcycle Grand Prix 2025. Served as a key contact for the Operations Department within an allocated event zone, ensuring the seamless coordination of infrastructure, contractors and event logistics.

• Supported the delivery of venue operations across all areas of the precinct, maintaining detailed knowledge of event infrastructure including grandstands, VIP facilities, entertainment areas, activations, amenities, parking zones and ancillary event sites.
• Conducted audits and verifications of venue facilities and equipment to ensure all installations and internal fit-outs met specifications, reporting any discrepancies or missing assets.
• Assisted in the installation and removal of operational equipment including signage, accreditation boards, barriers, and other event materials as required.
• Collaborated with the Event Operations Centre, contractors, and internal departments to address operational requests and problem-solve on-the-ground challenges efficiently.
• Supported the delivery of ancillary and spectator engagement events such as the Hero Walk, Pit Lane Walk, Homecoming Ride, Promotional Rides, and Track Invasion, ensuring alignment with safety and operational standards.
• Conducted proactive zone checks and hazard reporting to maintain compliance with safety requirements and uphold AGPC’s operational excellence.
• Responded to operational requests and on-the-ground issues efficiently to maintain smooth event flow and ensure the safety and satisfaction of patrons and stakeholders.

• Instructed lessons to the standards of the CSIA and the Whitewater Snow School.
• Enhanced the quality of guests' skiing at Whitewater.
• Taught the range of programs offered by the Snow School, including adaptive.
• Responsible for the safety of each guest (ie. Demonstrated a Duty of Care).
• Assisted in the grouping of guests into the appropriate ability level.
• Completed all class and report cards on time and assisted other departments.

• Delivered premium customer service.
• Built and maintained expert product knowledge.
• Replenished and maintained stock.
• Maintained visual merchandising standards in store.
• Assisted the store to achieve Key Performance Indicators.
• Awarded MVP (Most Valuable Player) in August 2023 for Win As A Team.

• Liaison with the Sherrin Marketing Team.
• Liaison with AFL Clubs on match days and at events.
• Assisted the Mascot for any event bookings.

• Conducted the administrative duties behind the scenes of each interschool sport event. For example: Liaison with venue managers, conveners & service providers.
• Updated the website, calendar and online fixtures continuously.
• Attended multiple interschool sports events as an official, a convener, and other hands-on roles.
• Created content for School Sport Victoria’s social media platforms.

• Provided members with the most appropriate options for their fitness goals.
• Provided outstanding member service.
• Ensured smooth operation of the club.
• Maintained cleanliness and hygiene of the club.
• Created a professional and high energy environment.
• Contributed to team production goals and KPIs.
• Developed teamwork skills with staff to reach sales targets and satisfied members and guests through quality customer service.
• Ensured gym was opened daily.

• Promoted Crunch Fitness via distribution of promotional materials to the public.
• Encouraged and assisted guests to invest in a Crunch Fitness membership.
• Developed verbal communication skills through advertising the gym and the quality of products and services offered.

• Customer service and assistance.
• Operated cash register and tools and machinery used for food preparation.
• Efficient and timely fast-food service to customers.
• Maintained cleanliness and hygiene of restaurant and stocking items.
• Developed time management skills in high pressure environments whilst working in teams and providing quality customer service.