Manage a team to deliver high quality services to parties and their representatives and to members and senior staff, including monitoring and managing workflows.
Provide leadership and direction to team members including supervision, motivation, performance management, training and mentoring, and leading change and process improvement.
• Provide and co-ordinate legal research requested by members, including case law research, monitoring legislation and preparing case summaries.
• Assist with the preparation and legal editing of Tribunal orders, decisions and reasons for decision. Prepare catchwords and summaries of reasons for decision.
• Provide and co-ordinate administrative assistance to support members, senior staff and the registry in managing cases and caseloads, including research and analytical work, and support during hearings. Maintain and update case files using case management systems.
• Provide advice to, and respond to more complex enquiries from parties, representatives, legal practitioners and government agencies on AAT practice and procedure. Liaise with parties, their representatives and members of the public about listing events and the work of the Tribunal.
• Develop and maintain advanced knowledge of applicable legislation and policy frameworks, operations and practices of the divisions of the Tribunal.
• Exercise the statutory powers and functions of an authorised officer under the provisions of the Administrative Appeals Tribunal Act 1975.
• Work collaboratively with the District Registrar, Registry Manager and other Team Leaders to manage the daily operations of the Melbourne Registry and contribute to continuous improvement of registry processes and procedures.
Associate
Administrative Appeals Tribunal
12.2022 - 10.2023
Ensuring all administrative case related duties are attended to, including using the Tribunal's case management system; liasing with stakeholders such as parties and detention centres; and ensuring the successfulrunning of hearings both in person and via video/telephone.
Legal research and the editing of Member decisions.
Program Delivery & Teacher Engagement Coordinator
KidsCo Australia
08.2021 - 11.2022
Responsible for recruitment and training of all new teachers in line with business needs Australia wide.
Managing teacher retention and engagement results in line with teacher management budget.
Providing teacher support in all phases of their employment cycle
Admin-related duties with virtual and onsite program set up (ie. Zoom link creation, updating portals, updating attendance numbers, virtual classroom set up etc)
Quality checks of program delivery (on-site & virtual)
Assisting with parent support during live programs both through answering calls and emails
Liaising with corporate companies to support their experience with the company
Overseeing incident reports during virtual & onsite programs and escalating them if required.
Responsible for partnering with the Product/Warehouse team to ensure successful bump-in and bump out.
Culture Champion for KidsCo – driving the cultural events throughout the year to connect the KidsCo team.
Teacher
KidsCo Australia
04.2019 - 08.2021
Engaging and educating children throughout school holiday programs at corporate companies
Working cooperatively in a team of teachers to harness strengths andelevate the experience for both children and colleagues
Flexibly adapting to all situations. Whether this being willing to travel further for work, or learn to operate virtually over Zoom during Covid-19 to meet business demands
Family Law Clinic Intern
Monash Law Clinics
03.2021 - 07.2021
Conducting new client interviews weekly & giving preliminary legal advice alongside a family law supervisor.
As family law has very sensitive and emotional issues, these interviews required great empathy and organisation.
Responding to all client concerns and preparing all legal files
Reporting to a supervisor and briefing on updates
Volunteer
Melbourne Indigenous Transition School
09.2019 - 08.2020
Assisting young Indigenous Australian girls with their homework
Creating positive bonds with the girls and giving them a safe place to embrace their culture
Legal Assistant
William Lye OAM
10.2019 - 01.2020
Conducting legal briefs & tasks for established Barrister William Lye OAM
Wait Staff
Millstone Cafe
03.2015 - 08.2019
Debating & Water Polo Coach
St Catherine's School
03.2016 - 08.2018
Senior School Swimming Coach
Melbourne Grammar School
02.2015 - 03.2018
Designing and delivering the swimming program for the senior school boys
Leading the boys from 8th place to 3rd place within the space of a year within the APS swimming competition