Tessa Boswell
Bridgetown,WA
Summary
Proven to excel in high-pressure environments, with my experience across various customer service oriented roles including retail, and food and beverage service I have consistently enhanced customer satisfaction by maintaining efficient service and a welcoming attitude. At Echo Farming, my expertise in livestock handling and a strong understanding of animal husbandry significantly contributed to optimal herd health. I am enthusiastic to gain experience in the agricultural field and apply the skills my education has provided me with in the workplace. I am eager to contribute my ideas, initiative, and willingness to learn into the industry.
Overview
4
4
years of professional experience
Work History
Farm Hand
Echo Farming
10.2023 - Current
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Examined animals for signs of sickness and overall herd health.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
Waitress Trainee
Bridgetown Hotel
05.2022 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Cafe Worker
Wattleseed Barn And Cafe
04.2022 - 02.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Retail Assistant
Oo La Lollipop
07.2020 - 09.2021
- Used POS system to process sales, returns, and gift card activations.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Education
High School Diploma -
WA College of Agriculture
Harvey, WA09.2024
Skills
- Time-Management
- Teamwork
- Communication
- Problem-Solving
- Organisation
- Recording Data
Extra Curriculars
Previously volunteered in the Bridgetown Bushfire Brigade, 2021-2023.
Participated in SES Cadet Corporation, 2018-2022.
Hobbies include playing basketball and volleyball, as well as coaching and umpiring both sports.
References
Wayne Credaro (Echo Farming) - 0422 397 855
Laurel Johnston (Wattleseed Cafe) - 0301764 900
Timeline
Farm Hand
Echo Farming
10.2023 - Current
Waitress Trainee
Bridgetown Hotel
05.2022 - Current
Cafe Worker
Wattleseed Barn And Cafe
04.2022 - 02.2024
Retail Assistant
Oo La Lollipop
07.2020 - 09.2021
High School Diploma -
WA College of Agriculture
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