Tessa-Marrie Forbes
Blackwater,QLD
Summary
Currently employed with EG Group have been with the team for nearly 3 years worked my way up to Assistant Store Manager, I consider myself a hard worker and ready to learn new skills, Volunteer over the weekends during football season.
Overview
21
21
years of professional experience
Work History
Assistant Store Manager
EG Group
Blackwater, QLD
09.2021 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management, ordering and receiving stock and cash handling.
- Knowledge in Mircosoft and SAP programs.
- Work well in a team and by myself.
- Honest and reliable.
- Safety And SOP's Procedures.
- Cleanliness of store area.
- Restocking and rotating stock.
- Service Channel for work orders.
- Hiring and training new team members.
Volunteer
Crushers Seniors, Juniors & Basilisks
Blackwater, QLD
04.2020 - 12.2024
- When Footy season starts every year on the weekends I'm mainly volunteering between clubs either in:
- The canteen
- The Gate
- The Bar
Team Member
Woolworths
Blackwater, QLD
10.2019 - 03.2021
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Provided customer service support to ensure satisfaction.
- Rotated through series of different stations based on team needs.
- Stocked shelves and rotating stock.
Traineeship
Serenity Hair & Beauty
Narrandera, NSW
05.2005 - 02.2007
- Mainly learning the Hairdressing trade with cutting, styling hair to perms and hair dyes.
- Provided administrative support by completing tasks such as filing documents, schedules and meetings.
- Managed customer inquiries through phone calls, emails and walk in's, with bookings and services.
- Ordering stock, Stock inventory and rotating stock.
- Keeping store area clean and tidy.
Laborer
Cdep
Narrandera, NSW
01.2005 - 02.2007
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Worked with team members to ensure efficient workflow throughout the day.
- Repair/makeover furniture.
- Maintenance/repairs on houses.
- Customer service
Personal Carer
Wiradjuri Elders
Narrandera, NSW
03.2004 - 10.2004
- Assisted in running errands for the elderly.
- Completing daily chores to keep their house clean including doing bathrooms, kitchen, bedrooms, lounge room and washing etc.
- Preparing daily meals.
Education
Some College (No Degree) - Certificate 3 in Business Admin
Oten
Gladstone, QLDSome College (No Degree) - Beautican
Beauty Course Online
Melbourne, VICSome College (No Degree) - Hospitality
Riverina Tafe
Wagga Wagga, NSWSkills
- Store Organization
- Stock management
- POS Systems
- Upselling and Cross Selling
- Workforce Management
- Inventory Control
- Order Management
- Microsoft and SAP Programs
- Stock Rotations
- Transaction Processing
- Pricing and Markdowns
- Hiring and Training
- Attention to Detail
- Time Management
- Customer Service
- Regulatory Compliance
Timeline
Assistant Store Manager
EG Group
09.2021 - Current
Volunteer
Crushers Seniors, Juniors & Basilisks
04.2020 - 12.2024
Team Member
Woolworths
10.2019 - 03.2021
Traineeship
Serenity Hair & Beauty
05.2005 - 02.2007
Laborer
Cdep
01.2005 - 02.2007
Personal Carer
Wiradjuri Elders
03.2004 - 10.2004
Some College (No Degree) - Certificate 3 in Business Admin
Oten
Some College (No Degree) - Beautican
Beauty Course Online
Some College (No Degree) - Hospitality
Riverina Tafe