Ben Poliansky

Over 15 years of experience in sales and marketing, with a strong foundation in account management and project management. Proven track record of delivering projects on time and under budget, ensuring high levels of client and stakeholder satisfaction.

Expertise in collaborating with diverse teams to transform innovative ideas into successful outcomes.

• GrowthOps, Project Manager, 01/01/20, current, Delivery of digital projects from client brief through to deployment., Ongoing support and maintenance of websites and mobile apps for various blue chip clients., Lead and manage cross-functional teams of resources., Efficient resolution to team blockers, negotiation with stakeholder., Effective in ensuring estimates are achievable., Ability to build client relationships through effective and meaningful communication and management., Ensuring budget tracking and pacing was on schedule., Proficient in both AGILE and Waterfall methodologies.
• GrowthOps (formerly Asia Pacific Digital Group), Business Manager: eDM Communications (Email & SMS), 08/01/15, 12/31/20, Management of multiple proprietary and SAAS online Email and SMS Platforms., Product owner on new platform build managing a team of designers, developers across APAC., Managed website maintenance and updates of website and delivery of new content., Responsible for team of developers on managing BAU support, new tasks and features by way of ticketing system (JIRA)., Maintenance of Confluence documentation for key updates and changes across multiple platforms., Responsible for over 500 direct accounts made up of managed and non-managed (T3 – Bluechip) across Australia and New Zealand.
• Oxygen Interactive Marketing, Senior Account Manager, 01/01/13, 04/30/14, Responsible for managing millions of bulk messages a month across multiple clients, globally., Management of Premium SMS competitions and subscription campaigns., Creative and message compliance auditing and approval., Management of sales promotions and advertising campaigns., Working with suppliers to quote and negotiate supply of both on and offline production., Key analysis of post campaign results and reporting., Successfully grew the SMS business from 500,000 a month to over 2 million within three years., Designed and managed the build of SMS marketing platforms which handles in excess of 5 million messages a month., Brought to life national sales promotions through major FMCG retailers – Kraft, Cadbury, Heinz., Managed in-house proactive projects eg: Digital Trade Presenter for the likes of SushiSushi, Coke and Cadbury.
• Oxygen Interactive Marketing, Account Manager, 03/01/11, 12/31/12, Working under Sales and Marketing director maintaining daily communication and reports to clients throughout campaign periods., Creating presentations for pitches, trade kits and end of competition analysis., Assisting in strategy, direction and creative in briefing stages.
• Oxygen Interactive Marketing, Customer Care Manager, 06/01/09, 02/28/11, Managed a team of 3 customer care support staff handling competition entrant enquiries., Resolution management of competition entrants and winners., Creating reports and analysis of customer enquiries on each campaign to provide feedback for client., Oversaw the compliance and auditing standards for the company for all clients.
• Oxygen Interactive Marketing, Customer Support Representative, 09/01/06, 06/30/09, Managed customer care enquiries for competitions and SMS services., Resolved customer related queries and complaints.