Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Hanan H

Admin Officer
Auburn

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Data Analyst

Flick Anticimex
09.2022 - 03.2025
  • Data Quality Assurance: Ensured data accuracy and integrity through error identification and correction.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Collaboration: Effective communicator, collaborating across teams to meet business goals
  • Addressed customer inquiries and provided exceptional service.
  • Conducted outbound calls to customers to discuss activity.

Administration Officer

Kiyingi
03.2021 - 07.2022
  • Greeted and checked in patients, collecting personal, medical, and insurance information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Scheduled appointments efficiently.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Managed team petty cash, purchase orders and account transactions.
  • Managed email correspondence and distribution.

Dental Assistant

Khela
02.2020 - 03.2021
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Prepared patient x-rays and images for dentist review.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Education

High School Diploma -

Auburn Girls High School
02.2013 - 09.2018

Skills

    Data analysis

    Data visualization and presentations

Accomplishments

  • Recognition award in presentation for outstanding achievements
  • Most improved award
  • Outstanding academic achievement

Certification

Cert III Dental Assisting

Timeline

Data Analyst

Flick Anticimex
09.2022 - 03.2025

Administration Officer

Kiyingi
03.2021 - 07.2022

Dental Assistant

Khela
02.2020 - 03.2021

High School Diploma -

Auburn Girls High School
02.2013 - 09.2018

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Hanan HAdmin Officer