Tetiana Kuziura

Delivered exceptional customer service by welcoming guests, taking orders, and assisting with product choices.

Demonstrated strong product knowledge to make personalised recommendations and upsell menu items.

Handled EFTPOS and cash transactions using POS systems with accuracy and efficiency.

Maintained a clean and organised environment, including dining areas and service counters, in line with health and safety standards.

Collaborated effectively with team members to ensure smooth daily operations and fast service during peak hours.

Managed stock levels, restocked shelves and communicated supply needs to supervisors.

Responded to customer feedback and resolved minor issues to ensure guest satisfaction

Served at events with over 700 guests, ensuring tables were properly set and company standards upheld.

Managed buffet areas: restocking food and beverages, maintaining cleanliness, and coordinating guest flow.

Provided personalised service in the VIP Regency Club, catering to high-profile guests and responding to their needs.

Assisted in banquet service, including food and beverage delivery, table clearing, and guest support.

Communicated efficiently with team members and other departments to ensure seamless event execution.

Provided excellent customer service by assisting clients in product selection and offering tailored recommendations.

Operated POS systems and managed digital ordering platforms efficiently.

Maintained cleanliness and organization on the shop floor and in stock areas.

Monitored inventory levels, supported stock replenishment, and ensured smooth logistics.

Presented merchandise according to brand guidelines, contributing to appealing visual display