Teuila-Elizabeth Tuleki
Marsden,QLD
Summary
I am an exceedingly motivated individual, who is always alert and eager to learn. I can adapt to any situation and work well under pressure. I take pride in everything I do and can actively achieve any task I set my mind to. I strongly believe that if granted an opportunity to become a part of your company, i will unequivocally become a great asset.
Overview
1
1
year of professional experience
Work History
Call Center Customer Service Representative
TSA-Telstra Call Centre
Brisbane, QLD
02.2024 - 06.2024
- Assisted customers in navigating webpages for online purchases or account setup.
- Communicated courteously with customers by telephone, email, or chat systems.
- Participated in training sessions to stay current on changes in products and services.
- Maintained accurate records of customer interactions and transactions in the database system.
- Followed up with customers to ensure their satisfaction with the resolution of their issue.
Team Member
Bunnings warehouse
Bethania, QLD
08.2023 - 01.2024
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Marsden State High School
Loganlea, QLD11-2022
Skills
- Payment Processing
- Call Center Operations
- Call Management
- Customer Service
- Account Management
- Account updating
- Data Entry
- Customer Satisfaction
- Customer Support
- Hard worker
- Quick learner
- Work well with others
- Work Well Under Pressure
Timeline
Call Center Customer Service Representative
TSA-Telstra Call Centre
02.2024 - 06.2024
Team Member
Bunnings warehouse
08.2023 - 01.2024
High School Diploma -
Marsden State High School
Similar Profiles
Rosita PimoeRosita Pimoe
Inbound Service Team Leader at TSA - Telstra ServiceInbound Service Team Leader at TSA - Telstra Service
Lana Lang SiuLana Lang Siu
TSA Telstra Agent at TSA TelstraTSA Telstra Agent at TSA Telstra
Genevieve CappiGenevieve Cappi
Customer Service Representative/Officer at TSA Group TelstraCustomer Service Representative/Officer at TSA Group Telstra
Jorja Atiya ColesJorja Atiya Coles
Customer Service Officer at McDonalds, BerrinbaCustomer Service Officer at McDonalds, Berrinba
Ashley McCannAshley McCann
Venue Support Officer at ALH GroupVenue Support Officer at ALH Group