Tevita Kalitiola Maafu
Springfield,QLD
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Manager
Americold Logisitcs
2018.01 - 2022.12
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Raised property accuracy and accountability by creating new automated tracking method.
- Managed over 100 staff and achieved monthly budget
Project Manager
DHL Logistics
2015.05 - 2017.09
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Coordinated material procurement and required services for projects within budget requirements.
- Managed projects from procurement to commission.
- Negotiated and managed third-party contracts related to project deliverables.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and implemented project plans and budgets to ensure successful execution.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Manage 500K projects
- Monitored project progress, identified risks and took corrective action as needed.
- Reported regularly to managers on project budget, progress and technical problems.
Bookkeeper
Moodley Associates
2009.02 - 2014.04
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Identified accounting errors when cross-referencing documents and database information.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Reduced financial discrepancies through transaction monitoring and management.
- Analyzed financial data to assist in budget creation and forecasting.
- Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Cost Estimator
HINA Carpentry
2006.01 - 2008.01
- Analyzed designs and performed accurate cost analysis.
- Coordinated product installation and scheduled experienced crews to achieve project scopes of work.
- Constructed budgets and estimates ranging from $100k to $ $500K for projects.
- Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
- Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
Education
Bachelor of Arts - Construction Management
University of Southern Queensland
Toowoomba, QLD2025
Bachelor of Arts - Accounting And Finance
Auckland University
New Zealand 01.2014
Bachelor of Arts - Operations Management And Supervision
Manukau Insititute
New Zealand 01.2010
Skills
- Accounting Techniques
- Manage Budgets
- Time Management
- Control of Expenses
- Communication
- Manage Contracts
- Health and Safety Regulation
- Productivity Performance
- Team Leadership
- Estimation Support
- Mathematical Problem-Solving
- Team Meeting
- Preparing Estimates
- Job Cost Estimating
- Calculating Cost Factors
- Building and Construction
Timeline
Manager
Americold Logisitcs
2018.01 - 2022.12
Project Manager
DHL Logistics
2015.05 - 2017.09
Bookkeeper
Moodley Associates
2009.02 - 2014.04
Cost Estimator
HINA Carpentry
2006.01 - 2008.01
Bachelor of Arts - Construction Management
University of Southern Queensland
Bachelor of Arts - Accounting And Finance
Auckland University
Bachelor of Arts - Operations Management And Supervision
Manukau Insititute
Similar Profiles
Rashaunda HarrisonRashaunda Harrison
Wave Planner/Cold Storage Forklift Operator at Americold LogisitcsWave Planner/Cold Storage Forklift Operator at Americold Logisitcs
Guadalupe JimenezGuadalupe Jimenez
Lift Truck Operator at Americold LogisticsLift Truck Operator at Americold Logistics
Abdulaziz AlhashmiAbdulaziz Alhashmi
Intern at Sharaf LogisitcsIntern at Sharaf Logisitcs