THABITHA ANTONY FERNANDO
Epping,VIC
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
2023
2023
years of professional experience
Work History
Blockchain Developer
- Researched emerging trends in the industry, incorporating innovative ideas into the development process for competitive advantage.
- Enhanced blockchain security by implementing advanced cryptographic techniques and protocols.
- Collaborated with cross-functional teams to integrate blockchain technology into existing systems, improving overall efficiency.
- Managed project timelines effectively, ensuring timely delivery of all milestones while maintaining budgetary constraints.
Administrative Assistant
RP Caravan Solutions
05.2020 - 01.2023
- Contact with dealer and provide or gather relevant information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Handled incoming and outgoing mail, distributing correspondence promptly to maintain workflow efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Payroll management.
Customer Returns Processor
Catch.com
09.2017 - 02.2020
- Processed incoming returns, ensuring accurate documentation and timely updates in the inventory management system.
- Coordinated with customer service to resolve inquiries related to return status and product eligibility.
- Conducted quality checks on returned items to assess condition and determine appropriate next steps.
- Maintained organized records of all returned merchandise to streamline future processing and tracking.
Bank Teller
MCB Bank - Srilanka
10.2015 - 06.2017
- Processed a wide range of customer transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and efficiency.
- Assisted customers with account inquiries and transaction details, fostering a welcoming and helpful banking environment.
- Assisted with daily cash and ATM balancing.
Education
Bachelor - Information Technology
Melbourne Polytechnic
Melbourne, Victoria, VIC11.2025
Diploma - Information Technology
Baxter Institute
01.2018
Skills
- Precision in task execution
- Strong customer service skills
- Composed in high-stress situations
- Effective task prioritization
- Office management
- Data organization
- Keen to learn new skills
- Effective collaborator
Timeline
Administrative Assistant
RP Caravan Solutions
05.2020 - 01.2023
Customer Returns Processor
Catch.com
09.2017 - 02.2020
Bank Teller
MCB Bank - Srilanka
10.2015 - 06.2017
Blockchain Developer
Bachelor - Information Technology
Melbourne Polytechnic
Diploma - Information Technology
Baxter Institute