Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Thabo Ntuliki

Service Provider
Banksia Grove,Western Australia

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Babysitter

Nkazimulo Moyo
Banksia Grove, Western Australia
09.2022 - Current
  • Assisted children with homework assignments and special projects across different subjects.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Played games, worked on puzzles and read books to young children.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Offered age-appropriate, fun and educational activities for children ranging in age from 3years to sixth grade.

Customer Service Representative

Sindile Nhliziyo
Bulawayo, Zimbabwe
04.2019 - 05.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Promised best prices for senior customer services and maintained accuracy when determining quotes.
  • Maintained up-to-date knowledge of product and service changes.

Education

High School Diploma -

Hamilton High School
Zimbabwe
01.2015 - 09.2020

Skills

Time management

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Interests

Sports

Music

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Babysitter

Nkazimulo Moyo
09.2022 - Current

Customer Service Representative

Sindile Nhliziyo
04.2019 - 05.2021

High School Diploma -

Hamilton High School
01.2015 - 09.2020

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