Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thaer Al Mafalani

Victoria Sheppraton,Sheppraton

Summary

Proven team player with a track record of enhancing customer satisfaction , where I excelled in customer service and problem-solving. Leveraging a friendly, positive attitude alongside strong collaboration skills, I consistently contributed to a positive work environment and improved service delivery, achieving a significant increase in customer feedback scores.

Overview

3
3
years of professional experience

Work History

Target

Dani
Shepparton, VIC
03.2022 - 03.2023

customer service

helping

cleaning

Domino’s

Anoj
Sheppraton , VIC
04.2021 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.

The Reject Shop

Kali
Shepparton, VIC
06.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

No Degree - Year 11

GREATER SHEPPARTON SECONDARY COLLEGE
School VIC
01.2025

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and Responsible
  • Flexible and Adaptable
  • Multitasking Abilities
  • Critical Thinking
  • Computer Skills
  • Organizational Skills
  • Active Listening
  • Organization and Time Management

Languages

Arabic
Native or Bilingual

Timeline

Target

Dani
03.2022 - 03.2023

Domino’s

Anoj
04.2021 - 01.2022

The Reject Shop

Kali
06.2020 - 01.2021

No Degree - Year 11

GREATER SHEPPARTON SECONDARY COLLEGE
Thaer Al Mafalani