Thai D Dinh
Noble Park,VIC
Summary
- Successfully managed all functions of a 7 staffed team, overseeing transport operations and administration departments.
- Developed and executed strategic plans, driving continuous improvement initiatives to enhance operational efficiency.
- Led the team to consistently meet and exceed KPIs, resulting in savings in fuel cost & faster pace of task completion
- Fostered a high-level safety culture, ensuring compliance with all policies, legal, and regulatory requirements.
Overview
15
15
years of professional experience
Work History
Customer Service Operator
Top 5 BakeHouse
07.2008 - 12.2010
- Detailed payment options and explained price, receipt and billing details to customers.
- Maintained and managed customer files and databases.
- Addressed customer account discrepancies and concerns.
- Worked with MYOB software.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Picker Packer
GNS Wholesale Stationers
09.2012 - 03.2014
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
Tip Truck Owner Operator
TDD Transport Pty Ltd
12.2015 - Current
- Demonstrated leadership skills
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Acted as a team leader, delegating tasks and providing feedback.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- On-Time Staff Payments
Education
No Degree -
St. Bedes College
Mentone, VIC12.2009
Skills
- Experienced Manual Transmission Driver
- Keeping Up To Date With Truck Maintenance
- Safe Driver
- Driver Training
- Following Heavy Vehicle Compliance; Fatigue Management And Pre-Start Checks
- Legal Compliance
- Heavy Vehicle Management/Coordinator
- Proficient with Microsoft Office ( Word & Excel )
- Account Management
- Written and oral communication
Timeline
Tip Truck Owner Operator
TDD Transport Pty Ltd
12.2015 - Current
Picker Packer
GNS Wholesale Stationers
09.2012 - 03.2014
Customer Service Operator
Top 5 BakeHouse
07.2008 - 12.2010
No Degree -
St. Bedes College
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