Thai Bao Luu
Kew East,VIC
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
18
18
years of professional experience
Work History
Director
Uconnex South Australia
03.2025 - Current
- Fostered a culture of collaboration, mentoring staff to enhance skill sets and promote professional growth.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Directed cross-functional teams to execute strategic initiatives aligned with organizational objectives.
Case Manager
Uconnex Community Services
07.2023 - 03.2025
- Coordinated client assessments to determine eligibility for services and develop personalized care plans.
- Facilitated communication between clients and service providers to enhance support networks.
- Monitored client progress through regular follow-ups, ensuring adherence to care plans and goals.
- Advocated for client needs, navigating complex healthcare systems to secure appropriate resources allocated.
- Trained new staff on case management practices, fostering a collaborative team environment.
- Developed and implemented process improvements that increased efficiency of case handling procedures.
- Maintained accurate documentation in compliance with regulatory standards and organizational policies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Director
Vinatek Pty Ltd
01.2019 - Current
- Developed high-performing teams by providing mentorship, guidance, training in construction industry
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Fostered culture of innovation, encouraging development of cutting-edge solutions.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
Senior Project Manager
Schindler Lifts Pty Ltd
08.2007 - 12.2019
- Reporting to the State Construction Manager, my main objective is to administer and supervise all new equipment and modernisation projects. The role combines the responsibility for coordination of the installation to ensure delivery of Schindler's equipment is in accordance with Schindler policies and ensuring the customer’s expectations are met.
- Prepare all construction schedules for all ‘new’ and ‘modernisation’ projects.
- Co-ordinate and run weekly ‘Sales Installation Process’ meetings.
- Co-ordinate with and monitor sub-contractors site activities on projects.
- Liaise with internal and external customers to resolve any issues to ensure the projects are delivered effectively and efficiently.
- Administer site Safety Plans, prepare Work Method Statements and Quality Assurance documents. Run and co-ordinate tool box talks.
- Prepare construction reports, manage and track booked projects and update manpower charts.
- Work with internal support teams to design parameters that best meet client’s requirements.
- Order materials for secured tenders and work with subcontractors to ensure quality materials are supplied and installed.
- Attend pre and post-tender meetings and project manage sites.
- Coordinate with the sales department and clients to negotiate and sign contracts on secured projects.
- Supervise jobs to ensure they run smoothly and efficiently from initiation to completion.
Education
Master of Business - Management And Practice, Logistics And Supply Chains Management
University of Sydney – Victoria University
01.2009
Bachelor of Building (Honours) - Construction Economics / Construction Management
University Of Western Sydney
01.2001
Skills
- Enthusiastic
- Dedicated
- Adept at maintaining strong internal and external customer relationships
- Good leadership skills
- Relationship building
- Strategic planning
- Decision-making
- Operations management
- Project management
- Team management
- Budget management
- Excellent problem solving skills
- Great communications skills
- Hands on
- Results driven
- Accepts and actively seeks responsibility
- Reliable
- Responsive
- Excellent time management skills
- Excellent planning skills
- Ability to adapt to rapidly changing site and business environments
Personal And Quality Skills
- Enthusiastic, dedicated and adept at maintaining strong internal and external customer relationships
- Good leadership skills and the ability to work in a team
- Excellent problem solving skills
- Great communications and negotiation skills
- Hands on, results driven individual who accepts and actively seeks responsibility, reliable and responsive
- Excellent time management and planning skills
- Ability to adapt to rapidly changing site and business environments
Awards
- University of Western Sydney, Faculty of Management Merit List
- Autumn Semester - 1999
- Spring Semester - 1998
- Autumn Semester – 1998
- Member of the Golden Key Society
- 2010, Schindler Australia No.1 project manager measured by:
- Installation efficiency
- Exceed company set financial target
- Best control of debtors
- Customer’s satisfaction survey results
- 100% QA audit results
Timeline
Director
Uconnex South Australia
03.2025 - Current
Case Manager
Uconnex Community Services
07.2023 - 03.2025
Director
Vinatek Pty Ltd
01.2019 - Current
Senior Project Manager
Schindler Lifts Pty Ltd
08.2007 - 12.2019
Master of Business - Management And Practice, Logistics And Supply Chains Management
University of Sydney – Victoria University
Bachelor of Building (Honours) - Construction Economics / Construction Management
University Of Western Sydney
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