Summary
Overview
Work History
Skills
Languages
Timeline
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Thais Yumi Xibuta De Matos

Thais Yumi Xibuta De Matos

Darlinghurst

Summary

Motivated and fast-learning with experience managing online retail operations, primarily using Shopify. Skilled in product listing, order management. Energetic, reliable, and passionate about fashion and delivering a high-quality in-store experience. Strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Employers value problem-solving abilities and positive attitude.


Overview

12
12
years of professional experience

Work History

E-Commerce Assistant

Goldfield & Banks
04.2025 - Current
  • Conducted thorough market research to identify trends and opportunities for future growth in the e-commerce sector.
  • Kept up-to-date with industry best practices, sharing insights with colleagues to facilitate continuous improvement across all aspects of e-commerce operations.
  • Implemented inventory tracking system to ensure adequate stock levels were maintained at all times for efficient order fulfillment.
  • Increased average order value through cross-selling and upselling tactics on the e-commerce platform.

Fragrance Sales Associate

Red Scout Pty Ltd
03.2025 - Current
  • Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
  • Conducted regular store maintenance, keeping displays organized, clean, and visually appealing.
  • Coordinated promotional events to showcase new product launches or seasonal offerings, attracting new clientele and increasing brand awareness.
  • Assisted customers in selecting the perfect gift options, resulting in increased holiday season revenue.

Administrative Assistant

Casas Bahia
09.2013 - 06.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Sales Assistant

Ellus
08.2014 - 01.2015
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Skills

  • Product listing
  • Order fulfillment
  • Shipment preparation
  • Supplier communication
  • Shipping coordination
  • Teamwork
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities

Languages

English
Professional Working
Portuguese
Native or Bilingual
Japanese
Limited Working
Spanish
Elementary

Timeline

E-Commerce Assistant

Goldfield & Banks
04.2025 - Current

Fragrance Sales Associate

Red Scout Pty Ltd
03.2025 - Current

Sales Assistant

Ellus
08.2014 - 01.2015

Administrative Assistant

Casas Bahia
09.2013 - 06.2016

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Thais Yumi Xibuta De Matos