Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thalia Hamoum

Melbourne,VIC

Summary

Passionate about the world of catering, I want to discover new horizons by specializing in other cultures.
I am convinced that your company can offer me this opportunity and to be able to put my experience and my creativity within your establishment. I am a versatile, curious and rigorous person.
Always attentive to the needs of my clients and I am able to adapt to their requirements. I am constantly learning to improve my skills.

Overview

7
7
years of professional experience

Work History

Catering Director

Le Djourdjoura
12.2020 - 09.2023
  • Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
  • Maintained close working relationships with food and beverage director, head chef and banquet manager.
  • Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
  • Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.

Saleswomen

Galeries Lafayette
05.2020 - 12.2020
  • Trained and mentored new sales representatives.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Delivery Driver

La Poste
09.2019 - 05.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.


Assistance Call Service

Apple
06.2018 - 08.2019
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Entered and updated clients' proprietary information in system.


Commercial Agent

Impact Marketing
09.2017 - 05.2018
  • Performed other duties to support goals and objectives of relationship management teams.
  • Analyzed and negotiated terms and conditions.

Reception Hostess

Avis Budget Car Rental
12.2016 - 08.2017
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Saleswoman

Zara
04.2016 - 09.2016
  • Drove team revenue totals by bringing in top sales numbers.
  • Retained excellent client satisfaction ratings through outstanding service delivery.


Education

High School Diploma -

Rolland Garros
France Nice
07.2015

Skills

  • Guest Relations
  • Maintaining Clean Work Areas
  • Billing and Payment Processing
  • Table Layout
  • Servsafe Manager
  • Menu Development
  • Food Consumption Estimates

Languages

French
Native or Bilingual
English
Limited Working
Spanish
Limited Working

Timeline

Catering Director

Le Djourdjoura
12.2020 - 09.2023

Saleswomen

Galeries Lafayette
05.2020 - 12.2020

Delivery Driver

La Poste
09.2019 - 05.2020

Assistance Call Service

Apple
06.2018 - 08.2019

Commercial Agent

Impact Marketing
09.2017 - 05.2018

Reception Hostess

Avis Budget Car Rental
12.2016 - 08.2017

Saleswoman

Zara
04.2016 - 09.2016

High School Diploma -

Rolland Garros

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Thalia Hamoum