Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Thalia Rogerson

Melbourne,VIC

Summary

Dynamic Senior Production Operator at Sushi Bros with a proven track record in operational efficiency and quality control. Expert in training and mentoring new team members, driving process improvements, and enhancing productivity. Recognised for strategic planning and analytical thinking, contributing to a streamlined workflow that boosted overall performance. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilises persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain a positive environment.

Overview

6
6
years of professional experience

Work History

Senior Production Operator

Sushi Bros
12.2020 - Current
  • Oversaw daily production operations to ensure adherence to quality standards.
  • Trained and mentored junior operators on safety protocols and operational procedures.
  • Streamlined workflow processes, enhancing overall efficiency in production.
  • Coordinated with supply chain teams to maintain optimal inventory levels.
  • Contributed to process improvements by actively participating in continuous improvement initiatives and providing valuable input based on experience and expertise.

Hospitality Worker

Ocha Japanese Restaurant
12.2019 - 04.2023
  • Provided exceptional customer service in fast-paced dining environment.
  • Adapted quickly to changing priorities, ensuring smooth service during peak hours.
  • Managed inventory levels, ensuring timely restocking of supplies and materials.
  • Collaborated with kitchen staff to ensure timely food preparation and service delivery.
  • Developed strong relationships with regular customers, improving repeat business and loyalty.

Sales Associate

Orangetheory Fitness
03.2021 - 06.2022
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Engaged with customers to build rapport and loyalty.
  • Maintained cleanliness and organization of reception area, promoting a professional atmosphere.
  • Collaborated with team members to create a welcoming environment for new members.
  • Managed membership inquiries, providing accurate information to enhance customer satisfaction.

Education

Bachelor of Business And Arts - Digital Communication, Film And Television Studies

Deakin University
Melbourne, VIC
06-2026

Skills

  • Operational efficiency
  • Quality control
  • Production management
  • Training and mentoring
  • Attention to detail
  • Strategic planning
  • Complex Problem-solving
  • Analytical thinking
  • Team building
  • Organisational skills

Accomplishments

  • Trained as a national-level gymnast for 12 years from the age of 4, qualifying to represent Victoria in national competitions for 3 years.
  • Competed with Pure Allstars at the World Championship Cheerleading Competition in Orlando, Florida, in 2019.

Interests


  • Crafting and DIY Projects
  • Drawing and Painting
  • Acting and Theatre
  • Fashion
  • Film and Television
  • Baking

Timeline

Sales Associate

Orangetheory Fitness
03.2021 - 06.2022

Senior Production Operator

Sushi Bros
12.2020 - Current

Hospitality Worker

Ocha Japanese Restaurant
12.2019 - 04.2023

Bachelor of Business And Arts - Digital Communication, Film And Television Studies

Deakin University

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Thalia Rogerson