Thalissa Silva

• Perform cleaning and domestic services in compliance with hospital policies, infection control standards and regulatory requirements.
• Supported food service operations in accordance with food safety standards and health regulations.
• Adhered to WHS procedures to maintain a safe and compliant environment.
• Identified and reported hazards, incidents and non-compliance issues following established protocols.

Additional Responsibilities – Asset Management Support

• Supported the implementation of the hospital asset management system through identification and registration of assets.
• Assisted in tagging furniture, appliances and medical equipment using QR codes to ensure accurate tracking and traceability.
• Entered and verified asset data in the system, including asset value, brand, expiry dates and service history.
• Ensured accuracy, consistency and integrity of asset records in accordance with organisational policies.
• Supported audit, reporting and asset governance requirements.

Combined these responsibilities with ongoing maintenance assistance, cleaning duties and kitchen support.

• Implemented inventory tracking system for housekeeping supplies, improving resource management.
• Trained new staff on safety protocols and cleaning procedures to enhance team effectiveness.
• Oversaw quality inspections of guest rooms, ensuring adherence to cleanliness standards.
• Coordinated housekeeping operations to ensure compliance with internal policies, procedures and quality standards.
• Allocated tasks, monitored performance and maintained operational reports and documentation.
• Identified non-conformities, implemented corrective actions and reported outcomes to management.
• Supported internal quality assurance processes and operational audits.

• Supervised daily cleaning operations to ensure high standards of hygiene and cleanliness.
• Trained and mentored housekeeping staff on best practices and safety protocols.
• Developed efficient cleaning schedules that optimized team performance and resource allocation.
• Conducted inspections to maintain quality control and adherence to operational standards.

• Collaborated with team members to streamline workflows, improving overall operational efficiency in housekeeping services.
• Conducted regular inventory checks, ensuring adequate stock of cleaning supplies and linens for uninterrupted service delivery.