Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Tham Thi Tran

Point Cook,Australia

Summary

Good in English and Vietnamese, with over 4 years of experience in administration, data entry, customer service, property management, and bookkeeping in Australia and Singapore. Experienced in scheduling staff, supporting clients, and working in busy environments. Completed Certificate IV in Accounting and Bookkeeping (2023). A motivated and hardworking person, eager to learn and grow in a new role.

Overview

14
14
years of professional experience

Work History

Property & Guest Services Manager (Family Business)

Holiday Rental Management
, Australia
09.2023 - Current
  • Managed four short-term rental properties, including bookings, check-in/out, and guest communication.
  • Created and managed rosters for a team of cleaners.
  • Resolved guest issues promptly and maintained high customer satisfaction.
  • Monitored expenses and handled basic bookkeeping.
  • Coordinated multiple teams across different locations.

Administrative & Data Entry Officer

Ausre Solutions Pty Ltd
, Australia
08.2022 - 12.2024
  • Provided customer service via phone and email, answering enquiries and resolving issues.
  • Maintained accurate client and transaction records in company systems.
  • Scheduled services and allocated tasks to staff.
  • Assisted with invoicing and document preparation.

Bookkeeping & Data Entry Assistant

Summit Planners
, Singapore
01.2013 - 01.2016
  • Entered financial data, processed invoices, and prepared regular reports.
  • Reconciled accounts and maintained filing systems for compliance.
  • Supported payroll and staff records.
  • Worked effectively in a multicultural office environment.
  • Maintained accuracy and attention to detail in all data-related tasks.

Accountant

Hanoi Industrial and Trade Portal ( Government department)
Hanoi, Vietnam
06.2011 - 10.2013
  • Managed monthly financial close process and reconciled accounts.
  • Prepared accurate financial statements and reports for management review.
  • Assisted in audits by providing necessary documentation and support.
  • Monitored and followed contracted projects, and carried out accounting-related work.
  • Managed and prepared journal entries and reconciliations to support monthly general ledger closing activities.
  • Contact the other department for further document payment related to the contract.

Education

Certificate IV - Accounting and Bookkeeping

Sheila Baxter Training Centre Pty Ltd
Australia
05-2023

Bachelor of Accounting -

Academy of Finance
Hanoi, Vietnam
09.2010

Skills

  • Customer service
  • Handling complaints
  • Managing client cases
  • Helping people develop skills
  • Bookkeeping
  • Entering data
  • Microsoft Office 365

References

  • Thu Le, 0401593910, lequynhanhthu@gmail.com, Director of Victoria Measuring Solutions Pty Ltd
  • Thai Tran Anh, 0493307017, thai.trananh@gmail.com, Director of Ausre Solution Pty Ltd

Languages

  • English, Good
  • Vietnamese, Good

Timeline

Property & Guest Services Manager (Family Business)

Holiday Rental Management
09.2023 - Current

Administrative & Data Entry Officer

Ausre Solutions Pty Ltd
08.2022 - 12.2024

Bookkeeping & Data Entry Assistant

Summit Planners
01.2013 - 01.2016

Accountant

Hanoi Industrial and Trade Portal ( Government department)
06.2011 - 10.2013

Certificate IV - Accounting and Bookkeeping

Sheila Baxter Training Centre Pty Ltd

Bachelor of Accounting -

Academy of Finance
Tham Thi Tran