Tham Thi Tran
Point Cook,Australia
Summary
Good in English and Vietnamese, with over 4 years of experience in administration, data entry, customer service, property management, and bookkeeping in Australia and Singapore. Experienced in scheduling staff, supporting clients, and working in busy environments. Completed Certificate IV in Accounting and Bookkeeping (2023). A motivated and hardworking person, eager to learn and grow in a new role.
Overview
14
14
years of professional experience
Work History
Property & Guest Services Manager (Family Business)
Holiday Rental Management
, Australia
2023.09 - Current
- Managed four short-term rental properties, including bookings, check-in/out, and guest communication.
- Created and managed rosters for a team of cleaners.
- Resolved guest issues promptly and maintained high customer satisfaction.
- Monitored expenses and handled basic bookkeeping.
- Coordinated multiple teams across different locations.
Administrative & Data Entry Officer
Ausre Solutions Pty Ltd
, Australia
2022.08 - 2024.12
- Provided customer service via phone and email, answering enquiries and resolving issues.
- Maintained accurate client and transaction records in company systems.
- Scheduled services and allocated tasks to staff.
- Assisted with invoicing and document preparation.
Bookkeeping & Data Entry Assistant
Summit Planners
, Singapore
2013.01 - 2016.01
- Entered financial data, processed invoices, and prepared regular reports.
- Reconciled accounts and maintained filing systems for compliance.
- Supported payroll and staff records.
- Worked effectively in a multicultural office environment.
- Maintained accuracy and attention to detail in all data-related tasks.
Accountant
Hanoi Industrial and Trade Portal ( Government department)
Hanoi, Vietnam
2011.06 - 2013.10
- Managed monthly financial close process and reconciled accounts.
- Prepared accurate financial statements and reports for management review.
- Assisted in audits by providing necessary documentation and support.
- Monitored and followed contracted projects, and carried out accounting-related work.
- Managed and prepared journal entries and reconciliations to support monthly general ledger closing activities.
- Contact the other department for further document payment related to the contract.
Education
Certificate IV - Accounting and Bookkeeping
Sheila Baxter Training Centre Pty Ltd
Australia2023-05
Bachelor of Accounting -
Academy of Finance
Hanoi, Vietnam09.2010
Skills
- Customer service
- Handling complaints
- Managing client cases
- Helping people develop skills
- Bookkeeping
- Entering data
- Microsoft Office 365
References
- Thu Le, 0401593910, lequynhanhthu@gmail.com, Director of Victoria Measuring Solutions Pty Ltd
- Thai Tran Anh, 0493307017, thai.trananh@gmail.com, Director of Ausre Solution Pty Ltd
Languages
- English, Good
- Vietnamese, Good
Timeline
Property & Guest Services Manager (Family Business)
Holiday Rental Management
2023.09 - Current
Administrative & Data Entry Officer
Ausre Solutions Pty Ltd
2022.08 - 2024.12
Bookkeeping & Data Entry Assistant
Summit Planners
2013.01 - 2016.01
Accountant
Hanoi Industrial and Trade Portal ( Government department)
2011.06 - 2013.10
Certificate IV - Accounting and Bookkeeping
Sheila Baxter Training Centre Pty Ltd
Bachelor of Accounting -
Academy of Finance