Thanapa (Tammy) Chuensupong
Melbourne,VIC
Summary
Hardworking and reliable packer with strong ability in food preparation. Offering time management and customer service. Highly organized, proactive and punctual with team-oriented mentality. Resourceful Order packer familiar with quality control and organizing packages. Team player consistently, deadlines and quality standards.
Overview
4
4
years of professional experience
Work History
Catering Assistant (Make&Pack)
Gate Gourmet
Melbourne, VIC
05.2023 - Current
- Prepared dishes for catering events or during high-volume shifts.
- Prepared foods exact instructions and recipe specifications.
- Portioned and wrapped food or placed directly on plates for many airline services.
- Portioning and packaging meals following specifications
- Measuring quantities of food items
- Working as rotating roster
- Team work
Receptionist
Sansiri Thai Massage and Spa
Port Melbourne, VIC
04.2022 - 03.2023
- Claim with HICAP (Health Industry Claims and payments service)
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Reception experience in a customer-focused role
- Ability to work on my own
Receptionist
Royal lotus traditional thai massage
Malvern, VIC
07.2021 - 04.2022
- Scheduled and confirmed appointments.
- Maintained daily calendars
- Microsoft Excel software to keep records of client
- Managed more than 15 incoming calls per day.
- Organized weekly schedules and monthly calendar obligations for various levels of management and staff.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Responded to inquiries online, phone and email.
Waitress
Caroline Thai restaurant
Caroline Spring, VIC
11.2020 - 10.2021
- Handling payments, giving change and printing receipts to customers.
- Greeting customers, answering questions and recommending specials, wine and desserts to increase profits.
- Checking feedback with customers.
- Making reservations for guests up to 7 days in advances.
- Organizing 30 tables for booking customers for over 2 daily dinners.
- Cleaning whole service areas
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Master of Supply Chain And Logistics Management -
Royal Melbourne Institute of Technology (RMIT)
VIC, Melbourne02.2021
Bachelor of Technology in Aviation - Air Cargo Management
Civil Aviation Training Centre
Bangkok, Thailand09.2017
Internship - Domestics Export Section
Thai Airways
Bangkok, Thailand07.2016
Skills
Core skill
- Organization
- Teamwork
- A fast-paced environment
- Multi-line telephone skills & Communication skill
- Customer service
- Problem solving skill
Relevant Module
- Project management
- Strategic operations
- Business Analytics
- Supply chain principle
- Business research and design
- Presentation
IT skill
- Microsoft Office, Excel software, powerpoint
- Healthcare provider machine
- Point of Sale (POS) system operations
License
- Full Victoria driver license
Timeline
Catering Assistant (Make&Pack)
Gate Gourmet
05.2023 - Current
Receptionist
Sansiri Thai Massage and Spa
04.2022 - 03.2023
Receptionist
Royal lotus traditional thai massage
07.2021 - 04.2022
Waitress
Caroline Thai restaurant
11.2020 - 10.2021
Master of Supply Chain And Logistics Management -
Royal Melbourne Institute of Technology (RMIT)
Bachelor of Technology in Aviation - Air Cargo Management
Civil Aviation Training Centre
Internship - Domestics Export Section
Thai Airways