Summary
Overview
Work History
Education
Skills
Timeline
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Thanapa (Tammy) Chuensupong

Thanapa (Tammy) Chuensupong

Melbourne,VIC

Summary

Hardworking and reliable packer with strong ability in food preparation. Offering time management and customer service. Highly organized, proactive and punctual with team-oriented mentality. Resourceful Order packer familiar with quality control and organizing packages. Team player consistently, deadlines and quality standards.

Overview

4
4
years of professional experience

Work History

Catering Assistant (Make&Pack)

Gate Gourmet
Melbourne, VIC
05.2023 - Current
  • Prepared dishes for catering events or during high-volume shifts.
  • Prepared foods exact instructions and recipe specifications.
  • Portioned and wrapped food or placed directly on plates for many airline services.
  • Portioning and packaging meals following specifications
  • Measuring quantities of food items
  • Working as rotating roster
  • Team work

Receptionist

Sansiri Thai Massage and Spa
Port Melbourne, VIC
04.2022 - 03.2023
  • Claim with HICAP (Health Industry Claims and payments service)
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Reception experience in a customer-focused role
  • Ability to work on my own

Receptionist

Royal lotus traditional thai massage
Malvern, VIC
07.2021 - 04.2022
  • Scheduled and confirmed appointments.
  • Maintained daily calendars
  • Microsoft Excel software to keep records of client
  • Managed more than 15 incoming calls per day.
  • Organized weekly schedules and monthly calendar obligations for various levels of management and staff.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Responded to inquiries online, phone and email.

Waitress

Caroline Thai restaurant
Caroline Spring, VIC
11.2020 - 10.2021
  • Handling payments, giving change and printing receipts to customers.
  • Greeting customers, answering questions and recommending specials, wine and desserts to increase profits.
  • Checking feedback with customers.
  • Making reservations for guests up to 7 days in advances.
  • Organizing 30 tables for booking customers for over 2 daily dinners.
  • Cleaning whole service areas
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

Master of Supply Chain And Logistics Management -

Royal Melbourne Institute of Technology (RMIT)
VIC, Melbourne
02.2021

Bachelor of Technology in Aviation - Air Cargo Management

Civil Aviation Training Centre
Bangkok, Thailand
09.2017

Internship - Domestics Export Section

Thai Airways
Bangkok, Thailand
07.2016

Skills

Core skill

  • Organization
  • Teamwork
  • A fast-paced environment
  • Multi-line telephone skills & Communication skill
  • Customer service
  • Problem solving skill

Relevant Module

  • Project management
  • Strategic operations
  • Business Analytics
  • Supply chain principle
  • Business research and design
  • Presentation

IT skill

  • Microsoft Office, Excel software, powerpoint
  • Healthcare provider machine
  • Point of Sale (POS) system operations

License

  • Full Victoria driver license

Timeline

Catering Assistant (Make&Pack)

Gate Gourmet
05.2023 - Current

Receptionist

Sansiri Thai Massage and Spa
04.2022 - 03.2023

Receptionist

Royal lotus traditional thai massage
07.2021 - 04.2022

Waitress

Caroline Thai restaurant
11.2020 - 10.2021

Master of Supply Chain And Logistics Management -

Royal Melbourne Institute of Technology (RMIT)

Bachelor of Technology in Aviation - Air Cargo Management

Civil Aviation Training Centre

Internship - Domestics Export Section

Thai Airways

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Thanapa (Tammy) Chuensupong