Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bright Amnajmongkol

Albion,Australia

Summary

Highly motivated and experienced front-of-house professional with a strong background in hospitality management, customer service, and food and beverage operations. Possesses excellent people skills, a service-oriented mindset, and a commitment to delivering exceptional customer experiences. Seeking to leverage diverse skills and experience to contribute to a dynamic hospitality environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House/Assistant Manager

Big Bowl Kitchen
11.2024 - 05.2025
  • Managed staff rostering and controlled weekly budgets to optimize operational efficiency.
  • Provided comprehensive food and beverage service, including order taking for dine-in, phone, and online platforms (Uber, DoorDash).
  • Processed payments and prepared daily and weekly sales summaries.
  • Conducted staff training and managed stocktaking procedures.

Front of House

Ajisen Ramen
08.2024 - 11.2024
  • Attended customer needs, taking orders for dine-in, phone calls, and online services.
  • Served food and beverages, demonstrating the ability to carry multiple plates efficiently.

Cafe Assistant

Little Sparrow
02.2024 - 08.2024
  • Provided excellent customer service.
  • Prepared a variety of coffees and other beverages.
  • Assisted with food preparation tasks.
  • Served food and beverages, including the ability to carry multiple plates and coffee orders.

Cafe Assistant

Pony White
05.2023 - 10.2023
  • Ensured customer satisfaction by providing excellent service and responding promptly to inquiries.
  • Assisted in preparing coffee, tea and other beverages according to customers' orders.
  • Managed orders from dine-in and online services.
  • Served food and beverages, including the ability to carry multiple plates and coffee orders.
  • Performed cashier duties such as handling payments, issuing receipts and counting money back to customers.
  • Maintained a clean and organized work environment, including countertops, tables, shelves and equipment.

Front of House

Kin Imm
12.2020 - 04.2023
  • Served food and beverages to customers.
  • Took orders for dine-in, phone calls, and various online platforms (Uber, DoorDash, and Panda).
  • Processed payments and prepared daily sales summaries.
  • Prepared beverages.
  • Assisted with training new front-of-house employees.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Assigned duties to busboys or other front of house staff members as needed.
  • Maintained a neat, organized front of house area at all times.
  • Maintained an inventory of supplies needed for front of house operations.
  • Greeted and welcomed guests to the front of house area.

Education

Certificate III & Diploma - Early Childhood Education and Care

TAFE Queensland

Bachelor Degree - Art Program in Cinema and Digital Media

Thailand

Skills

  • Organizational skills
  • Management expertise
  • Problem-solving ability
  • Time management proficiency
  • Coffee making
  • Customer service excellence
  • Team player attitude

Certification

  • RSA (Responsible Service of Alcohol)
  • Food Safety
  • Covid Safe Work Training for Dining In

References

  • Ai, Ajisen Ramen, 0434679470
  • Jacqueline, Big Bowl Kitchen, 0493701309

Timeline

Front of House/Assistant Manager

Big Bowl Kitchen
11.2024 - 05.2025

Front of House

Ajisen Ramen
08.2024 - 11.2024

Cafe Assistant

Little Sparrow
02.2024 - 08.2024

Cafe Assistant

Pony White
05.2023 - 10.2023

Front of House

Kin Imm
12.2020 - 04.2023

Certificate III & Diploma - Early Childhood Education and Care

TAFE Queensland

Bachelor Degree - Art Program in Cinema and Digital Media

Thailand

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Bright Amnajmongkol