Thanaporn Kaiyasit
Perth,WA
Summary
Proven bartender and bar waiter with a track record of enhancing customer satisfaction at Crown and Bangkok Brother. Excelled in high-volume environments, leveraging strong multitasking and customer service expertise to elevate guest experiences. Demonstrated reliability and complex problem-solving abilities, contributing to team success and operational efficiency. Skilled in beverage preparation and service quality, consistently exceeding expectations. with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Bartender
Crown
10.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Bar Waiter
Bangkok Brother
02.2020 - 07.2021
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
High School Diploma -
Cyril Jackson Senior Campus Education Support Centre
Bassendean, WA12.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Customer service expertise
- Complex Problem-Solving
- Hospitality service expertise
- Food Service
- Beverage Preparation
- Order Taking
- Cleanliness
- Service Quality
Languages
Thai
Native or Bilingual
English
Full Professional
Interests
- Watching Movies and TV Shows
- Animal Care
- Community Cleanup
- Cooking
- Offering time and support to shelters for the homeless, women, and animals
- Pilates
- I enjoy cooking for friends and family gatherings
- Music
- Gym Workouts
Timeline
Bartender
Crown
10.2022 - Current
Bar Waiter
Bangkok Brother
02.2020 - 07.2021
High School Diploma -
Cyril Jackson Senior Campus Education Support Centre
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