Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

THANAPORN SAMAT

SUNSHINE WEST, VIC 3020,VIC

Summary

Proven to enhance guest experiences at KG Thai and Chinese Restaurant, I excel in cleanliness and customer service, significantly improving service quality. Skilled in order taking and active listening, I adeptly managed restaurant operations, fostering warm customer relationships and ensuring food safety. My approach consistently boosts guest satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

KG Thai and Chinese Resturant
02.2018 - 11.2019
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Answering the phone, take order over the phone for take away to pick up and delivery.
  • Make coffee from coffee mechines.
  • Manage the resturant in the manager absence.
  • Handling money and banking money, filled temperatures food safey work log book.
  • Assit kitchen, kitchen hand,clean coffee mechines ,refilled drinks and cold water after close in the resturant.
  • Open and Close the resturant.

Aged Care Worker

Rosewood Care Group
02.2017 - 09.2018
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Good time of management skills and to take initiative
  • Mobility support

Education

Certificate III in Individual Support -

Stanley College
Perth City Campus, WA
05.2017

Skills

  • Order Taking
  • Cleanliness
  • Service Quality
  • Table Setting
  • Food safety awareness
  • Customer Service
  • Problem-solving abilities
  • Active Listening

Certification

  • Certified understanding aged care rights snf responsibilites and recognising and responding to elder abuse. advocare incorporated - 6 july2017

Timeline

Restaurant Waiter

KG Thai and Chinese Resturant
02.2018 - 11.2019

Aged Care Worker

Rosewood Care Group
02.2017 - 09.2018

Certificate III in Individual Support -

Stanley College

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