Thanchanok ( Lisa ) Saengsorn
Corlette,NSW
Summary
I believe I am a dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Having a vast array of experience in different industries will be of benefit to any employer given the chance to prove myself in any career path i undertake.
I am currently seeking a career path change back as CARER for people in their own home or similar rolls' and believe i have the skills gained in previous employment to help me obtain a position in the industry.
Overview
7
7
years of professional experience
Work History
Massage Therapist
MIA THIA MASSAGE
Nelson Bay
10.2018 - Current
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
- Adhered strictly to all state laws governing massage therapy practice.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Maintained a clean and organized work environment while adhering to safety protocol
- Provided exceptional customer service, addressing any client concerns and ensuring a positive experience.
- Utilized aromatherapy and other complementary therapies to enhance the massage experience and promote overall wellness.
- Maintained clean and organized work environment, ensuring all equipment and supplies were sanitized according to health standards.
- Used hot stone massage to relieve deep pressure, pain and buildup of toxins.
- Cleaned table and space between appointments to protect client health.
Massage Therapist
THE BAY THAI
Nelson Bay
03.2017 - 11.2018
- Adhered strictly to all state laws governing massage therapy practice.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
Trainee - Aged Care
HARBOURSIDE HAVEN
Shoal Bay, NSW
03.2018 - 06.2018
- Worked alongside senior team members to learn related job tasks and roles.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Identified needs of customers promptly and efficiently.
- Provided support to existing staff on various tasks and duties.
Computer Sales Consultant
RPS (Thailand)LYD
Thailand
- Conducted product demonstrations for potential buyers.
- Demonstrated the features of various computers and related products to clients.
- Determined customer requirements by asking relevant questions and listening carefully to client responses.
Tele Sales Representative
STANDARD CHARTER NAKHORNTHON BANK
Thailand
- Developed relationships with clients through regular follow-up calls.
- Presented promotional offers over the phone while ensuring compliance with applicable regulations.
- Identified customer needs and provided tailored solutions to meet their requirements.
Personal Assistant to Manager
LONGSTAY CONSULTING (THAILAND) LTD
Thailand
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Assisted customers with the preparation of visa applications, ensuring all required documents were included and completed accurately.
- Reviewed documents submitted by applicants for accuracy and completeness.
- Created detailed reports on visa application trends and customer feedback.
Education Advisor
INOR CORPRRATION (THAILAND) PUBLIC
Thailand
- Worked closely with special needs students, ensuring they have appropriate access to services needed for success.
- Evaluate children's needs and advise on appropriate programs to suit their needs.
- Teaching and assisting in educational programs for parents and children (English language)
- Identified needs of customers promptly and efficiently.
Education
Cetificate 111 Individual Supprot
Tomaree Community Colledge
Nelson Bay, NSW06-2018
CERTIFICATE II Skills Work And Vocational Pathways
a
ThailandBachelor Degree In Administration
A
ThailandMajor - Human Research Management
A
ThailandMasters - Psychology Counseling and Interaction
A
ThailandSkills
- Customer Consultation
- Front Desk Management
- Understands spa services
- Service Optimization
- Massage Therapy
- Customer Needs Assessment
- Sales expertise
- Deep Tissue Massage
- Hot Stone Massage
- Reflective listening
- Administrative Procedures
- Administrative Support
Custom
- Current drivers license
- Reliable motor vehicle Fully insured
- Australian citizen
- Hold an ABN
Timeline
Massage Therapist
MIA THIA MASSAGE
10.2018 - Current
Trainee - Aged Care
HARBOURSIDE HAVEN
03.2018 - 06.2018
Massage Therapist
THE BAY THAI
03.2017 - 11.2018
Computer Sales Consultant
RPS (Thailand)LYD
Tele Sales Representative
STANDARD CHARTER NAKHORNTHON BANK
Personal Assistant to Manager
LONGSTAY CONSULTING (THAILAND) LTD
Education Advisor
INOR CORPRRATION (THAILAND) PUBLIC
Cetificate 111 Individual Supprot
Tomaree Community Colledge
CERTIFICATE II Skills Work And Vocational Pathways
a
Bachelor Degree In Administration
A
Major - Human Research Management
A
Masters - Psychology Counseling and Interaction
A
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