Restaurant Customer Service Representative Thang Long Opera Restaurant
04.2023 - Current
Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
Contributed to team success by consistently meeting or exceeding sales targets.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Supported fellow team members during busy periods by stepping in to assist when needed.
Coordinated seamless communication between front-of-house and back-of-house teams for optimal workflow efficiency during peak hours.
Provided menu recommendations based on customer preferences, resulting in upselling opportunities.
Exemplified strong multitasking skills, managing multiple orders simultaneously without errors.
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