Summary
Work History
Education
Skills
Languages
Timeline
Generic

Thang Vo

Wahroonga,Quảng Bình

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Barista

Kym Do Tran
12.2023 - 01.2024
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Restaurant Waiter

Chris Le
08.2023 - 12.2023
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Standard Foundation Program - Information Technology

Macquarie University
Sydney, NSW
06.2027

Skills

  • Problem-Solving
  • Process Control
  • Excellent memory
  • Beverage Preparation
  • High Energy and Stamina
  • Cleaning and sanitizing
  • Food safety awareness

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Barista

Kym Do Tran
12.2023 - 01.2024

Restaurant Waiter

Chris Le
08.2023 - 12.2023

Standard Foundation Program - Information Technology

Macquarie University
Thang Vo