Thanh Dinh

Analyzed complex datasets to identify trends and inform strategic decision-making. Supporting policy making by overseeing the linked data to evaluate longitudinal data for the behaviour social of client is served by DFFH service. Applied the best industry practices of data governance on Orange Door CRM data to automating data report & data mart building for a client journey ad-hoc requests.

• Successfully built a TOD CRM datamart model. Using the model to transform the data reporting process from manual to fully automate. Enable to refresh the reports instantly, saving over 90% of the ground works for background data preparation.
• Collaborated with stakeholders to review the framework of counting rules to metric the main performance indicators of the business. Made data reporting more consistently across multi-functions.
• Applied hypothesis testing analytical to support a theory if in statistical, there is any difference between number of incidents during sporting events compared to 'normal' days.

Power Bi data reporting. Gathered primary and secondary education data from internal databases and external sources such as public records, reports. Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.

• Successfully migrated over 10 annually reports from word documents to automated PBI projects. significantly improving operational efficiency by up to 70%.
• Conducted several quantitative education studies about the relation of NAPLAN outcome to VCE certificate attained using R statistical packages & SQL queries.
• Home Schooling Study: Draw the trend of home schooler & draw the insight about family ‘s background to the homeschooling’s result.
• Data Linkage study of students records between platforms. Deployed the methodology that could be links up over 96% of students’ profiles across multiple databases. Clustering students that need to be supported in to group with the level of attention.

Implement Data Quality Assurance to manage and control instances of data defect in the system. Developed and implemented data validation processes to enhance data integrity and reliability. Collaborated with business analysts and software development team to identify and convert business goals into data requirements.

• Streamline data consistency across all stages of full data pipeline process. Automated refresh multiple operation reports (Covid tracking, city mobility…) with zero-time delay & highly confidence outcome.
• Reviewed & deployed data quality process to scanning through incoming data. Early detect data issues & enhancing accuracy and reliability; directly contributed to a 40% reduction in reporting discrepancies within three months.

Implement automated self-service Power BI reporting solutions to replace manual report production. Developed data visualization dashboards to enhance reporting accuracy and accessibility.

• Designed & deployed an automated fines Power BI report which is daily picked up list of candidate debtors who is targeted to be follow-up for un-paid fines based on several desired criteria.
• Adopted & applied the best practice to standardise SQL coding system. Reduced the time of processing data up to 50%.
• Extracted demographic/social index data in Australia Bureau of Statics & built external demographic/Edu-social data-mart for Victoria’s LGA key economic indicators.

• Analyzed large datasets to identify trends and insights for operational efficiency.
• Developed predictive models to optimize resource allocation and project outcomes.
• Collaborated with cross-functional teams to implement data-driven strategies enhancing performance.
• Led workshops on data visualization tools, improving stakeholder engagement and decision-making.
• Promoted a culture of data literacy within client organizations by delivering hands-on training sessions on various analytics tools and methodologies.